App suddenly goes inactive, not close/remove from tasklist. Sometimes even the the VPN turns off.

[COALROCK8642]

Is there an existing issue for this?

• [X] I have searched the existing issues

Current Behavior

1. I start the app,
2. I then set it, active mode,
3. Let it be in background task
4. Ignoring and seeing my VPN notification I do my other things.
5. All of a sudden it get stops, (you can make notification of app going inactive.)

Expected Behavior

1. I start the app,
2. I then set it, active mode,
3. Let it be in background task
4. Ignoring and seeing my VPN notification I do my other things.
5. Enjoy

Steps To Reproduce

No response

Device Configuration

• AdAway version: Latest as per 1st-June-2023
• Ad-blocker mode: this is the problem
• Device: Realme C2 (2GB RAM/16GB STORAGE)
• Android version: 9.0
• Root version: No root

Additional context and screenshots

It can be my low memory phone just disables the task, (changing settings in phone right now) I have set this adaway-VPN tobe always connected mode. Let's see for a week.

Still I will comment that my low memory phone is just killing the process, how to solve this issue? I did remove from battery saver, let it to go background. Still checking and changing settings to perform.

[guerda]

I have the same issue with 6.1.1 on a Pixel 7 with Android 13. Since the latest version this error occurs after several minutes and you have to deactivate and activate the VPN again for it to be working.

[guerda]

I observed this behavior now for a couple of days already. I activated extended debugging logs but don't know how to access them. Or are they already sent to sentry?

[GKid94]

I have the same problem

[GKid94]

Found a fix, try disabling the private DNS in settings of the phone

[guerda]

I didn't have it activated and still face the problem.

[GKid94]

I didn't have it activated and still face the problem.

Try restarting the phone

[guerda]

I tried restarting the phone and today, the app silently exited again without any notice.

After the silent exit, the app is in a strange state: VPN connection is inactive, but the app shows the pause button, thinking it's active. I have to "pause" the connection and then start the VPN again in order to establish the VPN again . It feels like the app does not observe the VPN state correctly.

I would love to provide more details but don't know how. Any idea what to provide as additional information, @GKid94 ?

[GKid94]

I tried restarting the phone and today, the app silently exited again without any notice.

After the silent exit, the app is in a strange state: VPN connection is inactive, but the app shows the pause button, thinking it's active. I have to "pause" the connection and then start the VPN again in order to establish the VPN again . It feels like the app does not observe the VPN state correctly.

I would love to provide more details but don't know how. Any idea what to provide as additional information, @GKid94 ?

Try disabling the battery optimization

[guerda]

Battery optimization is off, today the VPN quit again.

[GKid94]

Battery optimization is off, today the VPN quit again.

Then it's a phone system problem

[GKid94]

Also turn this on

[guerda]

I have this on, too. I have a Pixel 7 with stock Android, all updates. I'm wondering which system would be better suited

[TheShadowRunner]

"After the silent exit, the app is in a strange state: VPN connection is inactive, but the app shows the pause button, thinking it's active. I have to "pause" the connection and then start the VPN again in order to establish the VPN again . It feels like the app does not observe the VPN state correctly."

Exactly the same issue here, running Android 10 on Sony xz2 compact.

[TheShadowRunner]

So this seems to be helping.. I haven't lost VPN yet since unrestricting.

[WidowmakerPT]

I have this issue but it presents itself differently. I'm in VPN mode and on my phone and this issue IS specific to this phone/rom ( Poco F3 on official MIUI Global 14.0.9 ). It doesn't seem to happen with any other phone I used or use. With my phone ( Poco F3 ) in a specific network Adaway's VPN gets turned off after a few minutes. Only on my company's free wifi I get this issue. With another phone ( Samsung A14 ) works flawlessly. In any other network on this phone ( Poco F3 ) I don't have issues. So I am confident that it is something with this combination of phone/ROM but what I can't seem to figure it out.

Edit: I have everything setup correctly ( battery mode/optimization/app locked/etc. ).

[radu-gs]

I tried restarting the phone and today, the app silently exited again without any notice.

After the silent exit, the app is in a strange state: VPN connection is inactive, but the app shows the pause button, thinking it's active. I have to "pause" the connection and then start the VPN again in order to establish the VPN again . It feels like the app does not observe the VPN state correctly.

I would love to provide more details but don't know how. Any idea what to provide as additional information, @GKid94 ?

Same here. Asus Zenfone 10, Android 13, all optimizations off. Using the quick connect tile does not change the app's state when frozen, I have to manually open the app to restore its functionality. I've been using AdAway since September and it only started acting out like this around December. I don't think it's related to battery optimization at all. For the past week it's been doing this while using the phone, even a few minutes after restarting the app.