Blocking sdk.split.io causing issues with EA Desktop on PC

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Blocking sdk.split.io causing issues with EA Desktop on PC #392

Open hardeep1singh opened 3 weeks ago

hardeep1singh commented 3 weeks ago

EA desktop doesn't load fully and library of games isn't visible if sdk.split.io is blocked. Please review.

Chromos-Def commented 3 weeks ago

Adding confirmation here.

https://answers.ea.com/t5/Information-Guides-and/INFO-GUIDE-Troubleshooting-the-EA-app/m-p/13750060/highlight/true#M20

If you're encountering any of these issues, consider disabling your ad-blocking or DNS filtering tools to see if it resolves the problem. Additionally, it has been discovered that whitelisting the domain "sdk.split.io" (without quotation marks) in the configs of your services should resolve the issue.