SOP Jira

[luis-sdc]

• The draft has been created
  1. Scope and application was written
  2. Responsibilities were written
  3. Systems were written
  4. Definitions were written
  5. Abbreviations wrote
  6. Procedure in progress
  7. Records and Archives added
  8. Document History wrote

[luis-sdc]

Document ready for revision by the Submissions department

[luis-sdc]

Tasks to do Check on grammar Get rid of the gap between end of page 3 and beginning of page 4 Done

[luis-sdc]

SUB-JIRA-01 https://www.lucidchart.com/publicSegments/view/6524f058-41d4-4c9f-a3c6-26b59ca38afc

[luis-sdc]

SUB-JIRA-01.pdf

[luis-sdc]

SOP Live updates

https://www.lucidchart.com/documents/view/483d9a49-132e-4016-89df-66ccf354c52e/0 Password: subsdc

[Diego-SDC]

Definitions: •JIRA in caps Done •JIRA: Ticket based platform where submissions cases in pending status are reviewed Done •Form in Caps Done •EFAX: Electronic Fax tool to receive customer's clearance documentation Done •Authorization for Release of Dental Records: his/her dental records from rendering dentist Done •Clearance Forms: Document requested by our LDP's to review any type of concerns before creating new smile plan(example: Cavity, Periodontal, TMJ etc) Done •Customer's Done

[luis-sdc]

Pending Actions:

•Procedure in progress

[Diego-SDC]

5. Remove extra •

6. Procedure •Open JIRA Ticket Based Platform • Click on Issues • Click on Submissions • Click on SDC-XXXXXX Ticket number to view details. • NO ACKNOWLEDGE STATEMENT •Copy Case Id # •Paste Case Id # into SmileCheck •Open Customer account •Check on Status/Reason

Done. Luis Rodriguez

[luis-sdc]

Update in Scope and application please review

[luis-sdc]

Authorization of release of dental records has been added to the process.

[luis-sdc]

Submissions SOP Full.pdf Updated version of Full SOP 0.1