Fitbit domain is not working with AdGuard DNS

[vox-danger]

Prerequisites

• [X] This site DOES NOT contains sexually explicit material, otherwise use NSFW-specific form;
• [X] Filters were updated before reproducing an issue;
• [X] AdGuard product version is up-to-date;
• [X] Browser version is up-to-date;
• [X] If the site or app is broken, disabling AdGuard protection resolves an issue.

What product do you use?

AdGuard DNS

AdGuard version

2.0

What type of problem have you encountered?

Website or app doesn't work properly

Which browser(s) do you use?

the problem is with app, not a site

Which device do you use?

Mobile

Where is the problem encountered?

Fitbit domain

What filters do you have enabled?

AdGuard Mobile Ads filter, AdGuard DNS filter, EasyList

What Stealth Mode options do you have enabled?

No response

Add your comment and screenshots

In fitbit app it shows oops! looks like there is no internet connection retry but disabling adguard dns it worked so please whitelist all fitbit app domains

Privacy

• [X] I agree to follow this condition

[jellizaveta]

@vox-danger Hello! Unfortunately, I cannot reproduce this issue. Could you please clear the filtering log in AdGuard, then open the Fitbit application and repeat the issue, then send a screenshot of the filtering log with all blocked requests.

[vox-danger]

i changed my private dns to dns.adguard.com https://sib-it.com/click?redirect=http%3A%2F%2Fdns.adguard.com&dID=1669980724203&linkName=dns.adguard.com can you give me the instructions how to change the filtering log?

On Thu, 1 Dec 2022 at 20:11, jellizaveta @.***> wrote:

@vox-danger https://github.com/vox-danger Hello! Unfortunately, I cannot reproduce this issue. Could you please clear the filtering log in AdGuard, then go to the Fitbit application and repeat the issue, then send a screenshot of the filtering log with all blocked requests.

— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdGuardSDNSFilter/issues/1128#issuecomment-1333747098, or unsubscribe https://github.com/notifications/unsubscribe-auth/A2UAPDXWEOBGKBJAA3KW3KDWLCPXRANCNFSM6AAAAAASQXT3DE . You are receiving this because you were mentioned.Message ID: @.***>

-- regards, vidyut

[Alex-302]

Filtering log is available only in AdGuard private DNS

Details


[vox-danger]

Hello thank you for your reply so i successfully set my my device and the adguard private dns dashboard now i can see the fitbit domain now how to unblock it?

[hagezi]

@vox-danger The domains are processed, so not blocked, there is nothing to unblock.

[vox-danger]

@hagezi thanks for the reply but when i added the dns still the fitbit app is showing the same error i have attached the screenshot if you are trying to recreate the issue i will include what have i done for more info:

1. make sure your private dns is set to adguard's private dns
2. download the fitbit app from google play store
3. sign in or sign up
4. set up a fitbit smartwatch and link to the app
5. go to account, then click your device
6. open face gallery
7. then it shows this error in this screenshot Thanks for your quick response again. :)

[hagezi]

@Alex-302 There are other users with this problem and AdGuardDNS, see Link

In the topic is mentioned among others google-analytics.com to whitelist, what a bad app design.

[hagezi]

@vox-danger Whitelist google-analytics.com in AdGuardDNS, add the following to the user rules: @@||google-analytics.com^

Wait 2 minutes and then try if it works.

[vox-danger]

@hagezi i saw the link already but the thing is in don't want to remove the private dns (the adblocker) just for fitbit app domains: gallery-webview.fitbit.com static0.fitbit.com corporate-webapps.fitbit.com android-cdn-api.fitbit.com android-api.fitbit.com

[hagezi]

@vox-danger As described above, the domains you have posted are not blocked by AdGuardDNS, so they cannot be the cause. Only the blocked ones are of interest. Try whitelisting @@||google-analytics.com^.

[vox-danger]

well i whitlisted all fitbit domains and google anylatics let me check

[vox-danger]

@hagezi hello its still not working i whitelisted every fitbit domain and google anylatics domain still showing the same error

[Alex-302]

@vox-danger Please check with non-filtered AdGuard DNS 94.140.14.140 https://unfiltered.adguard-dns.com/dns-query

[vox-danger]

@Alex-302 how in android?

[Alex-302]

94.140.14.140

[vox-danger]

@Alex-302 i still couldn't get it can you explain me how to do it on android?

[Alex-302]

@vox-danger https://developers.google.com/speed/public-dns/docs/using#android but enter 94.140.14.140 instead of Google server. Or choose it in AdGuard app.

[vox-danger]

bro why did you close it?

[Alex-302]

@vox-danger We have no ability to check this problem. If there are no answers to questions for a long time, we close. Users can always reply, even in closed issues.