Zoho analytics

[emlimap]

Prerequisites

• [X] This site DOES NOT contains sexually explicit material;
• [X] The problem occurs only when using AdGuard DNS or DNS filtering with AdGuard DNS filter, it is not caused by other ad blockers;
• [ ] You're using an up-to-date version of AdGuard DNS filter;
• [ ] Browser version is up-to-date;
• [X] If a website or an app is broken, disabling AdGuard DNS filter resolves the issue.

What DNS server do you use?

AdGuard Home

Version

v0.107.29

What DNS upstream(s) do you use in AdGuard apps or AdGuard Home?

https://security.cloudflare-dns.com/dns-query https://dns.quad9.net/dns-query

What DNS filters do you have enabled?

https://adguardteam.github.io/HostlistsRegistry/assets/filter_1.txt https://big.oisd.nl/

What browser or app do you use?

Other app

Which device type do you use?

Mobile

What type of problem have you encountered?

Missed analytics or tracker

Where did you encounter the problem?

https://www.zoho.com/accounts/oneauth.html

Add your comment and screenshots

Zoho One auth app calls to apptics.zoho.com which appears to be a mobile analytics service

Some of the URL's logged in Lulu when running the app on macOS.

https://apptics.zoho.com/api/janalytic/v3/remoteconfig/getapi?mode=1&identifier=com.zoho.iamlogin&os=macos
https://apptics.zoho.com/api/janalytic/v3/regdevice?mode=1&identifier=com.zoho.iamlogin
https://apptics.zoho.com/api/janalytic/v3/addscreens?mode=1&identifier=com.zoho.iamlogin&
https://apptics.zoho.com/api/janalytic/v3/addsessions?mode=1&identifier=com.zoho.iamlogin&
https://apptics.zoho.com/api/janalytic/v3/addevents?mode=1&identifier=com.zoho.iamlogin&

More info on the service

https://www.zoho.com/apptics/

Privacy

• [X] I agree to follow this condition

[Alex-302]

@emlimap Hi. Need steps to reproduce.

[emlimap]

Steps to Reproduce

1. Install the app on your macOS/iPhone/iPad. It might be same with Android & Windows versions as well, but I don't have one to verify
2. Open the app
3. You should now see requests/DNS query to apptics.zoho.com

[Alex-302]

@emlimap Where can I download it?

[emlimap]

@Alex-302 Android: https://play.google.com/store/apps/details?id=com.zoho.accounts.oneauth mac/ios: https://apps.apple.com/app/apple-store/id1142928979 windows: https://apps.microsoft.com/store/detail/authenticator-app-oneauth/9NPG98QLH8JN?hl=en-gb

[Alex-302]

Ok.