Rule blocks Spectrum website Chat With Us

[BoYanZh]

Prerequisites

• [X] This site DOES NOT contains sexually explicit material;
• [X] The problem occurs only when using AdGuard DNS or DNS filtering with AdGuard DNS filter, it is not caused by other ad blockers;
• [X] You're using an up-to-date version of AdGuard DNS filter;
• [X] Browser version is up-to-date;
• [X] If a website or an app is broken, disabling AdGuard DNS filter resolves the issue.

What DNS server do you use?

AdGuard Home

Version

v0.107.48

What DNS upstream(s) do you use in AdGuard apps or AdGuard Home?

No response

What DNS filters do you have enabled?

https://adguardteam.github.io/HostlistsRegistry/assets/filter_1.txt

What browser or app do you use?

Microsoft Edge

Which device type do you use?

Desktop

What type of problem have you encountered?

Website or app doesn't work properly

Where did you encounter the problem?

https://www.spectrum.net/support/general/chat-us

Add your comment and screenshots

The rule ||collector.pi.spectrum.net^ will prevent this page from running properly. There will be no chat component on the page. The browser console says POST https://collector.pi.spectrum.net/topics/sspp?bulk=true net::ERR_NAME_NOT_RESOLVED.

Privacy

• [X] I agree to follow this condition

[Alex-302]

Works fine on my end with AdGuard DNS

Details


[BoYanZh]

[Alex-302]

I don't know why it does not work on your end. But you can check with our private DNS https://adguard-dns.io/ where you can block/unblock any domain.