Closed sanchezho closed 1 year ago
mozartinio
commented
1 year ago @sanchezho Hello! Did you try to download with another network? Can you please sent %tmp% logs to us? Also we need your dump file (try to install VPN and while you got splashscreen do next -> open task manager -> right click on AdGuard VPN -> create dump file and sent it to devteam@adguard.com)
mozartinio
commented
1 year ago @sanchezho Any news?
sanchezho
commented
1 year ago After a Windows Update the installer worked fine.
On Thu 16 Feb 2023 at 7:08 a.m. Maxim @.***> wrote:
@sanchezho https://github.com/sanchezho Any news?
— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdGuardVPNForWindows/issues/410#issuecomment-1433063787, or unsubscribe https://github.com/notifications/unsubscribe-auth/A5ZCFBLWSADOZVMB2D6K3LLWXYRFRANCNFSM6AAAAAAUW5A5TU . You are receiving this because you were mentioned.Message ID: @.***>
mozartinio
commented
1 year ago @sanchezho Nice! I'm closing the issue If you will got something like this again - feel free to reopen the issue
Issue Details
[X ] I am running the latest version
[ X] I checked the documentation and found no answer
[ X] I checked to make sure that this issue has not already been filed
AdGuard VPN version:
Operating system and version:
Other network-level software:
Expected Behavior
To run Webinstaller or Installer .exe file and AdGuard VPN to install and run as standalone on computer.
Actual Behavior
When trying to install via the Webinstaller, it opens the splashscreen, a progress bar fills up and that's it. When trying to run it again it says an unexpected error occurred, and to download manually showing a link, clicking the link downloads and installer.exe file. When trying to install via the installer.exe file, the installation screen appears, a progress bar shows and it never fills up, it hangs there.
Screenshots