AdguardTeam / AdGuardVPNForWindows

AdGuard VPN Windows app open bug tracker
https://adguard-vpn.com/
78 stars 6 forks source link

AdguardVPN doesn't installing on windows 11 #692

Closed KriwkA closed 5 hours ago

KriwkA commented 1 week ago

Please answer the following questions for yourself before submitting an issue.

AdGuard VPN version

actual installer

Environment

- OS: Windows 11 Pro, 23H2 (OS build 22631.3737)
- Other network-level software:

Which DNS server do you use?

Default

Custom DNS

No response

Use Wintun

Issue Details

Steps to reproduce:

  1. Download installer from https://adguard-vpn.com/download.html?auto=1&os=windows
  2. Run installer
  3. nothing happend

Expected Behavior

No response

Actual Behavior

AdguardVPN doesn't installing Log: AdguardVPN_20240614203916.log

Screenshots

Screenshot 1

Additional Information

No response

KolbasovAnton commented 1 week ago

@KriwkA Greetings!

  1. You can always download latest release and beta versions from our "Releases" section of GitHub.
  2. As I can see from logs, your issue relates to TLS protocols. You can try to fix it this way:
    • Run regedit as Administrator.
    • Go to _HKEY_LOCALMACHINE\SOFTWARE\Microsoft.NETFramework\v4.0.30319
    • Click RMB on the field with entries and select Create -> DWORD.
    • As a name of new entry enter SchUseStrongCrypto
    • After creation of entry click on it with RMB and select Edit. In Value field enter the number 1. Press OK button.
    • Go to _HKEY_LOCALMACHINE\SOFTWARE\WOW6432Node\Microsoft.NETFramework\v4.0.30319 and perform the same steps, as above - create DWORD entry and set its Value as 1.
    • Close the regisrty, reboot Your PC and try to run AG VPN installer once more.
    • If it doesn't work, try the exact same actions, but instead of DWORD entries, make QWORD entries in both folders (delete previously created DWORD entries before it).

Please, let us know, if it works or not.

KolbasovAnton commented 5 days ago

@KriwkA Any news? Did You manage to install the app?