AdguardTeam / AdGuardVPNForWindows

AdGuard VPN Windows app open bug tracker
https://adguard-vpn.com/
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Disabling the "Start AdGuard VPN when Windows boots" setting does not work #721

Closed pdkpv closed 1 month ago

pdkpv commented 2 months ago

Please answer the following questions for yourself before submitting an issue.

AdGuard VPN version

2.4.0 nightly 10 (1489)

Environment

- OS: Windows 11 Pro 24H2 (26100.1586)

Which DNS server do you use?

Cloudflare for Families - Malware Blocking

Custom DNS

No response

Use Wintun

Issue Details

Steps to reproduce:

  1. Install AdGuard VPN.
  2. Disable the "Start AdGuard VPN when Windows boots" setting.
  3. Restart Windows.

Expected Behavior

AdGuard VPN does not start after restarting Windows.

Actual Behavior

After rebooting Windows, AdGuard VPN starts automatically, although this behavior is disabled in the settings.

Screenshots

Screenshot 1

Additional Information

  1. Additional information including extended logs provided to Boris (win lead) in DM.
  2. Removing AdGuard VPN using the official Uninstall Utility and reinstalling does not solve the problem.
Aydinv13 commented 1 month ago

@pdkpv Hi there,

1) could you check what is shown in registry at this path Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run 2) Is this reproducible with the latest Nightly? 3) Please send the debug logs if the latest Nightly doesn't help:

Instruction 1. Go to Settings --> General --> App settings -->Advanced settings --> Logging level --> **Record everything**; 2. Reproduce the problem and remember the exact time it was reproduced at. We will need it to find the corresponding entries in the log file; 3. Go to Support -> **Export logs and system info**; 4. Send the archive to `devteam@adguard.com` and mention this issue number in the subject. Don't forget to include the time of reproduction. 5. Set the logging level back to **Record by default**.
pdkpv commented 1 month ago

@Aydinv13

Hello, after uninstalling using the official utility and clean installation of the current nightly version, the problem disappeared.

Aydinv13 commented 1 month ago

@pdkpv thank you for the feedback, feel free to contact us if the problem happens again. I'm closing this issue for now.