AdguardTeam / AdGuardVPNForWindows

AdGuard VPN Windows app open bug tracker
https://adguard-vpn.com/
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Can't launch AdGuard VPN after closing it #783

Open rakleed opened 5 days ago

rakleed commented 5 days ago

Please answer the following questions for yourself before submitting an issue.

AdGuard VPN version

2.4.1

Environment

- OS: Windows 11 v. 24H2
- Other network-level software: AdGuard

Which DNS server do you use?

Custom DNS

Custom DNS

AdGuard Personal DNS

Use Wintun

Issue Details

Steps to reproduce:

  1. Wait for AdGuard launch on start up
  2. Close AdGuard VPN via tray menu
  3. Launch AdGuard VPN

Expected Behavior

AdGuard VPN launch after closing it.

Actual Behavior

AdGuard VPN often don't launch after closing it.

Screenshots

No response

Additional Information

Logs sent to devteam@adguard.com

KolbasovAnton commented 3 days ago

@rakleed Greetings, logs are received - please, specify at what time the error has occurred?

rakleed commented 3 days ago

I guess I sent logs 5-10 minutes after I export them, because I have to wait a couple of minutes while exporting logs.

KolbasovAnton commented 3 days ago

@rakleed Ok, so approximately at 20:40 - 20:48? Also, by the failed launch You mean that app's interface don't appear? Have You checked the Task manager - is there any AGVPN processes there?

rakleed commented 3 days ago

@KolbasovAnton, I guess. I don’t remember the specific time now. I could make new logs if you need them.

Yes, the interface and tray icon don’t appear. In fact, I have to terminate the adguardvpn process in Task Manager to successfully launch the app, if previously it didn’t show the interface and tray icon when I tried to launch it.

KolbasovAnton commented 2 days ago

@rakleed Please, try the latest nightly version - your problem is still actual with it?