Bug with access while using VPN

[OksanaBuntova]

Please answer the following questions for yourself before submitting an issue.

• [ ] I am running the latest version
• [ ] I checked the documentation and found no answer
• [ ] I checked to make sure that this issue has not already been filed

AdGuard VPN version

2.0.10(78)

Operating mode

General

Environment

- OS:IOS (16.2)
- Device and storage size:iPhone 14, 128 gb

Issue Details

Hello! my account (login rvyhy94vmm@privaterelay.appleid.com) has a license (duration date 30.07.2024). I can activate VPN in application, but is doesn’t work, for example, I can’t use instagram and the same app with this VPN. I tried to change the country, but the result was the same. this problem period starts in 2 September. Before this time vpn has worked correctly.

Expected Behavior

Please, normalize work of vpn for my account.

Screenshots

Screenshot 1:

Additional Information

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[ESurina]

Please try to update the application to version 2.1.1. It is available in the App Store.

[ghost]

It might also be worthwhile updating iOS as well; iOS 16.2 was released December 2022. The latest is iOS 16.6.1 if wanting to stay on iOS 16, or iOS 17.