AdguardTeam / AdguardFilters

AdGuard Content Blocking Filters
https://adguard.com/
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dashboard.gotowebinar.com #106664

Closed adguard-bot closed 2 years ago

adguard-bot commented 2 years ago

Issue URL (Incorrect Blocking)

https://dashboard.gotowebinar.com/

Comment

Username: @CamelbackOwners

I have used GoToWebinar as an Account Administrator for three? years, about as long as I have used AdGuard. Tuesday, 1/11/22 for the first time I had an error where basic Administrative access control panel was blocked. I called GoToWebinar and worked with their support rep for about an hour on the phone - we eventually isolated the incident to AdGuard. We didn't start with this as I had been using the two applications together without any problem for some time.

GoToWebinar is a product owned by LogMeIn and is has a sister product GoToMeeting - I have no issues accessing GoToMeeting with AdGuard enabled. The core difference between GTW and GTM is that GTW is designed for larger audiences, remote webcasts, etc and communications tends to have multiple related emails and activity. GTM is just a basic small group conference calling application. Would it be possible that a filter has designated GTW as a spammer or something like that?

I opened GitHub account and it is completely confusing. It appears to be for developers and tech peple. I have no idea what it is, where the email is, and/or why I need it to log an issue.

Screenshots

Screenshot 1 ![Screenshot 1](https://reports-img.adguard.com/UpI154m.jpg)
Screenshot 2 ![Screenshot 2](https://reports-img.adguard.com/7SBWdms.jpg)

System configuration

Information value
AdGuard product: AdGuard for Windows v7.8
Browser: Edge 97.0.1072.55 (Chromium-based)
AdGuard driver: WFP
Stealth mode options: Hide your search queries,
Send Do-Not-Track header,
Remove X-Client-Data header from HTTP requests,
Strip URLs from tracking parameters,
Self-destructing third-party cookies (180),
Disable cache for third-party requests,
Block Flash
DNS filtering: disabled
Filters: Ad Blocking:
AdGuard Base

Privacy:
Fanboy's Anti-Facebook List,
AdGuard Tracking Protection

Social Widgets:
Fanboy's Social Blocking List,
AdGuard Social Media

Annoyances:
Fanboy's Annoyances,
AdGuard Annoyances

Security:
Online Malicious URL Blocklist,
NoCoin Filter List

Other:
Filter unblocking search ads and self-promotion

Language-specific:
Hungarian,
RU AdList: Counters,
AdGuard French,
AdGuard Russian,
AdGuard German
Userscripts: https://userscripts.adtidy.org/release/adguard-extra/1.0/adguard-extra.user.js,
https://userscripts.adtidy.org/release/popup-blocker/2.5/popupblocker.user.js
Other extensions used: No other ad blockers, only other anti-virus is Windows Defender
Alex-302 commented 2 years ago

@CamelbackOwners Hi. Yes, GitHub is for developers, but we use it for filters support:) You can reply just on site. I can't create account and check what is wrong. Could you please test with disabled Stealth Mode?

CamelbackOwners commented 2 years ago

Alex-302 I am not sure what you meant by reply "just on site." Here like this?

I am not sure what testing with disabled Stealth Mode means? Is that a preference or profile I created somewhere? What account do you need to create?

Thanks. Still confused but this location but I am relieved to be talking to an apparent real person or really good AI app.....

CamelbackOwners commented 2 years ago

Alex,

Thank you - figured out how to reply on GitHub, no sure what reply just on site meant - here?

This is more a less a duplicate of what I wrote on GitHub.

Not sure what account you need created to test, or what Stealth Mode I am supposed to disable where?

Thanks.

John Simon (510) 697-4044

From: Alex @.> Sent: Friday, January 14, 2022 04:56 To: AdguardTeam/AdguardFilters @.> Cc: CamelbackOwners @.>; Mention @.> Subject: Re: [AdguardTeam/AdguardFilters] dashboard.gotowebinar.com (Issue #106664)

@CamelbackOwnershttps://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FCamelbackOwners&data=04%7C01%7C%7Cea89e483995c414c9d3908d9d7441b19%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637777509784225434%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=csz44W9j%2FsQpWAJsjqAKJF3F2ECDuUqIkraLvtud76U%3D&reserved=0 Hi. Yes, GitHub is for developers, but we use it for filters support:) You can reply just on site. I can't create account and check what is wrong. Could you please test with disabled Stealth Mode?

- Reply to this email directly, view it on GitHubhttps://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FAdguardTeam%2FAdguardFilters%2Fissues%2F106664%23issuecomment-1012970220&data=04%7C01%7C%7Cea89e483995c414c9d3908d9d7441b19%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637777509784225434%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=WWUV4AsQAW8qi4y%2FqyNoEpQlwpqZRXFRSBWuz%2BZLiEE%3D&reserved=0, or unsubscribehttps://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAXJJYAATKPQDHKLGRSSVHQLUV7XL7ANCNFSM5L4HXQUA&data=04%7C01%7C%7Cea89e483995c414c9d3908d9d7441b19%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637777509784225434%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=24j0SFsWgiObzRkHttR5CIDyUQXURL9u%2FYgN9Fo%2BlJg%3D&reserved=0. Triage notifications on the go with GitHub Mobile for iOShttps://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapps.apple.com%2Fapp%2Fapple-store%2Fid1477376905%3Fct%3Dnotification-email%26mt%3D8%26pt%3D524675&data=04%7C01%7C%7Cea89e483995c414c9d3908d9d7441b19%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637777509784225434%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=2i3oCLJICZ785twTq%2BnfQWz%2F51ZpzlnqNuFWtc3QHBg%3D&reserved=0 or Androidhttps://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.github.android%26referrer%3Dutm_campaign%253Dnotification-email%2526utm_medium%253Demail%2526utm_source%253Dgithub&data=04%7C01%7C%7Cea89e483995c414c9d3908d9d7441b19%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637777509784225434%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=8YNKjTHkLu7khJHsdyp3P%2Ba80h4XQsVTSf1HowDkjEQ%3D&reserved=0. You are receiving this because you were mentioned.Message ID: @.**@.>>

Alex-302 commented 2 years ago

@CamelbackOwners

I am not sure what you meant by reply "just on site." Here like this?

Yes. When people reply using email, we do not see screenshots and attachments(if any).

I am not sure what testing with disabled Stealth Mode means? Is that a preference or profile I created somewhere? What account do you need to create?

No. I mean you may disable Stealth Mode module in AdGuard settings, and check result.

Thanks. Still confused but this location but I am relieved to be talking to an apparent real person or really good AI app.....

We are not AI:)

Not sure what account you need created to test

Account for https://dashboard.gotowebinar.com/ I need it for checking and fixing reported issue.

CamelbackOwners commented 2 years ago

Alex,

When I click on Ad Guard icon I see Settings, and when I click on that I see a Stealth Mode option. When I click I on that I see:

@.***

I have no real idea what any of this is (let alone the detail under configuration). I disavow andymemory of changing this if these are not the default configurations. So do you want me to uncheck these and then try to access GoToWebinar again without turning off AdGuard and see if I get in?

The account I use to access GoToWebinar is a shared userid @.**@.> I am the primary user but a quirk of GTW is that you pay by userid - we only have one meeting at a time, so don't want to pay relatively hefty price for multiple IDs to have multiple concurrent meetings.

Not sure how to proceed if this is getting posted for viewing on GitHub?? From: Alex @.> Sent: Monday, January 17, 2022 08:25 To: AdguardTeam/AdguardFilters @.> Cc: CamelbackOwners @.>; Mention @.> Subject: Re: [AdguardTeam/AdguardFilters] dashboard.gotowebinar.com (Issue #106664)

@CamelbackOwnershttps://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FCamelbackOwners&data=04%7C01%7C%7Ca2909c0cfe96457bf76708d9d9bccf5b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637780227222699110%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=b%2BWRyXNOlKlio9w10DhloNkmSGczoLMIw4qH7gwSbIA%3D&reserved=0

I am not sure what you meant by reply "just on site." Here like this?

Yes. When people reply using email, we do not see screenshots and attachments(if any).

I am not sure what testing with disabled Stealth Mode means? Is that a preference or profile I created somewhere? What account do you need to create?

No. I mean you may disable Stealth Mode module in AdGuard settings, and check result.

Thanks. Still confused but this location but I am relieved to be talking to an apparent real person or really good AI app.....

We are not AI:)

Not sure what account you need created to test

Account for https://dashboard.gotowebinar.com/https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdashboard.gotowebinar.com%2F&data=04%7C01%7C%7Ca2909c0cfe96457bf76708d9d9bccf5b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637780227222699110%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=A8i%2FKJZpHErbtLaWgF9b9XVgSU3aFF%2BHNUvLwJS5xNs%3D&reserved=0 I need it for checking and fixing reported issue.

- Reply to this email directly, view it on GitHubhttps://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FAdguardTeam%2FAdguardFilters%2Fissues%2F106664%23issuecomment-1014536174&data=04%7C01%7C%7Ca2909c0cfe96457bf76708d9d9bccf5b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637780227222699110%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=dVUUtsHHTHoiCdrMOt0fvagGPR4zpIvkxdyF29TqOPs%3D&reserved=0, or unsubscribehttps://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAXJJYAFRQMDYYEJDTCNCEQ3UWQKEBANCNFSM5L4HXQUA&data=04%7C01%7C%7Ca2909c0cfe96457bf76708d9d9bccf5b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637780227222699110%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=GGbguHlsRQUlTm%2Bcb3VAV3HFhZ1lIW%2FaCGfMJiRQXyY%3D&reserved=0. Triage notifications on the go with GitHub Mobile for iOShttps://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapps.apple.com%2Fapp%2Fapple-store%2Fid1477376905%3Fct%3Dnotification-email%26mt%3D8%26pt%3D524675&data=04%7C01%7C%7Ca2909c0cfe96457bf76708d9d9bccf5b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637780227222699110%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=TFtrPHKZV8vCMzQT2Zk9LicEEM5a2eZcKEgqBGsU0BU%3D&reserved=0 or Androidhttps://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.github.android%26referrer%3Dutm_campaign%253Dnotification-email%2526utm_medium%253Demail%2526utm_source%253Dgithub&data=04%7C01%7C%7Ca2909c0cfe96457bf76708d9d9bccf5b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637780227222699110%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=L5YkLm541cLQBMnO8TCgVZgtGph49zjHbYJ902jAUkg%3D&reserved=0. You are receiving this because you were mentioned.Message ID: @.**@.>>

Alex-302 commented 2 years ago

Hi. Please reply on https://github.com/AdguardTeam/AdguardFilters/issues/106664 , not using email service. Your screenshots are not available.

Also I can check remotelly using AnyDesk app. If you agree, you may write me directly to Telegram https://t.me/Alex302 (10:00-23:59 Moscow time)