support.linksys.com

[adguard-bot]

Issue URL (Incorrect Blocking)

https://support.linksys.com/home/

Comment

With AdGuard enabled, the messaging function is broken on support.linksys.com. I can't see anything in the filtering log that would break this, and specifically removing the 'happyfoxchat' rules that I can find doesn't help. If I uncheck 'Automatically filter applications' or remove Safari from the list, it does work. Username: @domdtyler

Screenshots

Screenshot 1


Screenshot 1 with AdGuard disabled


Screenshot 2 with AdGuard disabled


System configuration

Information	Value
AdGuard product:	AdGuard for Mac v2.15.1.1731 release
System version:	macOS 15.0.1
Browser:	Safari
License type:	paid
Tracking protection options:	Block WebRTC, Block Push API, Block Location API, Block Java, Strip URLs from tracking parameters, Hide your search queries, Send Do-Not-Track header, Hide your Referrer from third-parties, Hide your User-Agent, Hide your IP address, Remove X-Client-Data header from HTTP requests, Protect against DPI, Self-destructing third-party cookies (180), Disable cache for third-party requests, Block third-party Authorization header, Block trackers
DNS filtering:	server: https://d.adguard-dns.com/dns-query/xxxxxxx filters: AdGuard DNS filter
Filters:	Ad Blocking: AdGuard Base, AdGuard Mobile Ads Privacy: AdGuard Tracking Protection, AdGuard URL Tracking, Peter Lowe's Blocklist, Fanboy's Anti-Facebook List Social Widgets: AdGuard Social Media Annoyances: AdGuard Annoyances, Fanboy's Annoyances Security: Online Malicious URL Blocklist, Phishing URL Blocklist Other: AdGuard DNS
Browsing Security:	enabled
Browsing Security statistics:	disabled
Userscripts:	AdGuard Assistant AdGuard Extra AdGuard Popup Blocker Web of Trust
Userstyles:	disabled
Other extensions used:	AdGuard and AdGuard VPN

Issue configuration

Import

[domdtyler]

Apologies, I have identified that the issue was in Adguard DNS. It appears that unlike on iOS, the items filtered by DNS do not appear in the filtering log on macOS, or perhaps I'm misunderstanding what I'm seeing there. Unblocking widget.happyfoxchat.com in AdGuard DNS fixed this. Sorry again!