Closed Eugene-Savenko closed 6 years ago
NKE-829-27658 - there're 2 sets of logs. Could you please check what's going on there? Of course, it all works fine on our side.
Doze mode, most likely, unfortunately the customer ignores our recommendations to disable Doze for ADG. Will reopen if needed.
Hi evgeniy., I Got The To Disable The Doze Mode For My First Query Itself And I Did The Same. Kindly Check The Logs And Provide Me The Solution.
@macrovijay thank you! @Alex-302 could you please check?
macrovijay, I can't reproduce your issue. Could you please try to disable firewall and chack again? Maybe these apps blocked by it. Also you can try to disable all filters, but don't turn off Adguard.
@evgeniy-ADG у тебя повторяется? Есть ли аналогичные жалобы?
Hi Mr. Alex-302., Asper Your Suggestion I Tried Disabling Firewall And All Filters. But Unfortunately I Am Not Get A Positive Result. Still It's Not Allowing To Anything.
@macrovijay
please try to go to Advanced settings > Low level ->pref.net.explusions
and package name of Facebook app. It looks similat to com.facebook.orca
you can find package name in Firewall when tap on the app
@Alex-302 нет, не повторяется. тут какое-то комбо просто. может, его куда-то в адрагрд для андроид перенести? там куча дебажньіх логов от юзера есть.
@evgeniy-ADG давай подождём ответа про pref.net.explusions Уточни откуда юзер, может у них сеть как-то особенно работает.
Hi Team., I started Adguard with detailed logging (Record Everything). I tried facebook feed update which is not updated. I try to send a WhatsApp message that's not sent till.
As per the last conversation I Download The Beta Version And Reproduce The Same Issues. Facebook Update Not Happening, Can't Send Messages Through WhatsApp, Start A Game Which Is Connected With FB That Also Not Synced With FB, Can't Download Apps From Play Store. On Top Of That I Am Not Able To Send Ad Guard Feedback. So I Uninstall Beta Version And Send Through Current Active Version.