Closed rampolino closed 2 months ago
rampolino
commented
2 months ago To clarify this. Fritz Fon app does not connect to the router in the local WiFi if a VPN is detected. Although the app is excluded from Adguard, it is blocked under certain circumstances. After a certain time (night) when the phone restarts. Then Fritz Fon app only works if Adguard is turned off and on again.
PavelParkhomenko
commented
2 months ago Hello! We apologize for the delay in response. To troubleshoot the issue, we recommend excluding the app package name de.avm.android.fritzapp from the filtering. You can do this by navigating to 'Settings → General → Advanced → Low-level settings → Excluded apps'. Please give this a try and see if it resolves the issue.
PavelParkhomenko
commented
2 months ago @rampolino Just following up on our previous message regarding the steps we recommended. Have you had a chance to look into them? Let us know if you need any further assistance or clarification.
rampolino
commented
2 months ago Yes, it solved partvise. The call is arrived but in the Fon App the connection is not established. But mostly all function is normal. Thank you for your help!
------ Originalnachricht ------ Von "Pavel" @.> An "AdguardTeam/AdguardForAndroid" @.> Cc "rampolino" @.>; "Mention" @.> Datum 02.05.2024 10:26:48 Betreff Re: [AdguardTeam/AdguardForAndroid] Fritz Fon App is blocked, but the App is excluded? (Issue #5278)
@rampolino https://github.com/rampolino Just following up on our previous message regarding the steps we recommended. Have you had a chance to look into them? Let us know if you need any further assistance or clarification.
— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/5278#issuecomment-2089888779, or unsubscribe https://github.com/notifications/unsubscribe-auth/ALFUFZVEHT44VDOBE3ARU2LZAH2ERAVCNFSM6AAAAABFYXM5S2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDAOBZHA4DQNZXHE. You are receiving this because you were mentioned.Message ID: @.***>
PavelParkhomenko
commented
2 months ago Thank you for your feedback! If you require further assistance or have any new questions, don't hesitate to contact our support team directly through the app or reach out to us here.
Please answer the following questions for yourself before submitting an issue
AdGuard version
4.3.1
Environment
HTTPS filtering
Root access
Integration with AdGuard VPN
Routing mode
Local VPN
Ad Blocking
No response
Privacy
No response
Social
No response
Annoyances
No response
Security
No response
Language-specific
No response
Other
No response
Which DNS server do you use?
DNS protection disabled
DNS protocol
None
Custom DNS
No response
What Stealth Mode options do you have enabled?
No response
Issue Details
Steps to reproduce: 1. 2. 3.
Expected Behavior
Fritz Fon function normally...Fritz Fon do not function in local Wlan with VPN
Actual Behavior
Under some circumstances Fritz Fon do not reach the router,
Screenshots
Screenshot 1
Additional Information
If I turn off Adguard and turn on, Fritz Fon ist function normally. If I turn on the Pixel or over night Fritz Fon do not function. I have excluded the App and Telefon Services etc.