AdguardTeam / AdguardForAndroid

Open bug tracker for Android version of AdGuard.
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PiTT app - slow content loading #5365

Open adguard-bot opened 5 months ago

adguard-bot commented 5 months ago

Issue URL (Incorrect Blocking)

http://ptt.cc

Comment

While enable adguard, the PiTT takes long time to load article in my X100 pro. It works fine in my lod phone X80. Username: @Derek2k

The waiting time reduced a lot after disabling " "Route traffic through AdGuard" setting.

Screenshots

Screenshot 1 ![Screenshot 1](https://cdn.adguard.info/sitereports/qfpx4houyio44gco8wo8c0kkowcww8c3cu458qsroo.jpg?nc=1)
Screenshot 1 with AdGuard disabled ![Screenshot 1](https://cdn.adguard.info/sitereports/3om77pdo3askc044o8ckw80s8g40o08m2a5o5blrls.jpg?nc=1)

System configuration

Information Value
AdGuard product: AdGuard for Android v4.3.1
System version: Android 14
Browser: Chrome
AdGuard mode: VPN
HTTPS filtering: disabled
Stealth mode: disabled
DNS filtering: server: System
filters: https://filters.adtidy.org/android/filters/15_optimized.txt
Filters: Ad Blocking:
AdGuard Base,
AdGuard Mobile Ads

Privacy:
AdGuard Tracking Protection

Social Widgets:
AdGuard Social Media

Annoyances:
AdGuard Cookie Notices,
AdGuard Popups,
AdGuard Mobile App Banners,
AdGuard Other Annoyances,
AdGuard Widgets

Language-specific:
AdGuard Chinese
Userscripts: https://userscripts.adtidy.org/release/adguard-extra/1.0/adguard-extra.meta.js
https://userscripts.adtidy.org/release/disable-amp/1.0/disable-amp.meta.js
Alex-302 commented 5 months ago

Cannot reproduce. Is it related to enabled filters?

Derek2k commented 5 months ago

Did you download and try PiTT app?

Alex-302 commented 4 months ago

@Derek2k I don't remember. Now I don't see download links.

Derek2k commented 3 months ago

Google Play link https://play.google.com/store/apps/details?id=com.ihad.ptt The video link https://youtube.com/shorts/RAgfn2qfxKQ?si=7iJ3MyMBYGL8Ns8e

Alex-302 commented 3 months ago

@Derek2k Maybe you start navigating in the app too early after turning on the protection? Is it reproducible, when you restart the app after the icon appeared? image

Derek2k commented 3 months ago

Hi Alex, Thanks for your response. This issue happens once route through Adguard is turned on. I tried again after the icon showed. It need longer loading time, too.

Alex @.***> 於 2024年6月17日 週一 17:40 寫道:

@Derek2k https://github.com/Derek2k Maybe you start navigating in the app too early after turning on the protection? Is it reproducible, when you restart the app after the icon appeared? image.png (view on web) https://github.com/AdguardTeam/AdguardFilters/assets/8361299/6a243a2c-d598-4fa5-9a66-ebd5529f2dc2

— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/5365, or unsubscribe https://github.com/notifications/unsubscribe-auth/AN5HNZTHPBK2MDGYBFJIU7TZH2VHFAVCNFSM6AAAAABG4FYNFWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNZSHA4DGMJTGM . You are receiving this because you were mentioned.Message ID: @.***>

Alex-302 commented 3 months ago

@Derek2k Please check when all filters and DNS protection are turned off.

Derek2k commented 3 months ago

Hi Alex, We did lots of experiments already. The waiting time reduced a lot after disabling " "Route traffic through AdGuard" setting.

Alex @.***> 於 2024年6月18日 週二 18:44 寫道:

@Derek2k https://github.com/Derek2k Please check when all filters and DNS protection are turned off.

— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/5365, or unsubscribe https://github.com/notifications/unsubscribe-auth/AN5HNZUGT7L4VY6E64NPCZDZIAFP5AVCNFSM6AAAAABG4FYNFWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNZVG44TCMZWGU . You are receiving this because you were mentioned.Message ID: @.***>

Alex-302 commented 3 months ago

@Derek2k Moved to the app's repository.

tengizmax commented 3 months ago

Hello, @Derek2k! Thanks for your patience and cooperation. To troubleshoot this issue, we need to get the app logs. Here's what we need you to do:

  1. Enable debug logging: Settings -> General -> Advanced -> Logging level -> Debug
  2. Reproduce the issue, then remember the exact time when it happened
  3. Collect logs: Settings -> General -> Advanced -> Export logs and system info
  4. Send this file to devteam@adguard.com:
    • mention the #5365 number in the subject
    • specify the exact time when the issue occurred
tengizmax commented 3 months ago

Hi, there @Derek2k! It's seems like we not received the log files from you. Do you need some time to handle it or you had already sent it?

Derek2k commented 3 months ago

Hi Thanks your reminder. Log just sent with title: Adguard log #5365 issue time 0109: 27th Jun 2024. Thanks

Tengiz @.***> 於 2024年6月26日 週三 21:05 寫道:

Hi, there @Derek2k https://github.com/Derek2k! It's seems like we not received the log files from you. Do you need some time to handle it or you had already sent it?

— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/5365#issuecomment-2191644319, or unsubscribe https://github.com/notifications/unsubscribe-auth/AN5HNZUN4DCALH6ABRCNF2DZJK4BBAVCNFSM6AAAAABJSDJS4OVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOJRGY2DIMZRHE . You are receiving this because you were mentioned.Message ID: @.***>

Versty commented 2 months ago

@Derek2k Could you please update to the latest AdGuard version (4.6.1) and recheck load time with disabled DNS protection module and enabled Route traffic through AdGuard option for PiTT app?

Derek2k commented 2 months ago

4.6.1 needs loading as well

Diana @.***> 於 2024年7月30日 週二 00:09 寫道:

@Derek2k https://github.com/Derek2k Could you please update to the latest AdGuard version (4.6.1) and recheck load time with disabled DNS protection module and enabled Route traffic through AdGuard option for PiTT app?

— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/5365#issuecomment-2256332093, or unsubscribe https://github.com/notifications/unsubscribe-auth/AN5HNZU5EPQF3OUMFPYBL2DZOZSKFAVCNFSM6AAAAABJSDJS4OVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDENJWGMZTEMBZGM . You are receiving this because you were mentioned.Message ID: @.***>