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Open bug tracker for Android version of AdGuard.
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Random and frequent no data internet connection. #5375

Open TheWrathRF opened 6 days ago

TheWrathRF commented 6 days ago

Please answer the following questions for yourself before submitting an issue

AdGuard version

4.5

Environment

HTTPS filtering

Root access

Integration with AdGuard VPN

Routing mode

Local VPN

Ad Blocking

AdGuard Base filter, AdGuard Mobile Ads filter

Privacy

AdGuard Tracking Protection filter

Social

AdGuard Social Media filter

Annoyances

AdGuard Cookie Notices filter, AdGuard Popups filter, AdGuard Mobile App Banners filter, AdGuard Other Annoyances filter, AdGuard Widgets filter, Adblock Warning Removal List, Fanboy's Annoyances, I don't care about cookies, Dandelion Sprout's Annoyances List

Security

No response

Language-specific

AdGuard Russian filter

Other

Filter unblocking search ads and self-promotion

Which DNS server do you use?

AdGuard DNS

DNS protocol

DNS-over-QUIC

Custom DNS

No response

What Stealth Mode options do you have enabled?

Block trackers

Issue Details

Steps to reproduce:

  1. Enable HTTPS filtering and DNS protection
  2. Surf the internet. It may occur in any time.

Expected Behavior

Connection should be stable. Data loss shouldn't occur.

Actual Behavior

Data is interrupted at frequent intervals, this continues for a few seconds and there is no internet connection during this time. For instance, while I am surfing on YouTube the contents stuck on loading for a few seconds, videos keep stuck on loading due to no data and while I am surfing on browser I cannot enter to the website.

Screenshots

No response

Additional Information

Logs if needed adguard.log adguard_logs_4.5.17_2506_192350.zip

TheWrathRF commented 5 days ago

Please answer the following questions for yourself before submitting an issue

  • [x] Filters were updated before reproducing an issue
  • [x] I checked the knowledge base and found no answer
  • [x] I checked to make sure that this issue has not already been filed

AdGuard version

4.5

Environment

  • OS version: Android 14
  • Device: POCO X6 Pro

HTTPS filtering

  • [x] yes, I do

Root access

  • [ ] yes, I have it

Integration with AdGuard VPN

  • [ ] yes, I do

Routing mode

Local VPN

Ad Blocking

AdGuard Base filter, AdGuard Mobile Ads filter

Privacy

AdGuard Tracking Protection filter

Social

AdGuard Social Media filter

Annoyances

AdGuard Cookie Notices filter, AdGuard Popups filter, AdGuard Mobile App Banners filter, AdGuard Other Annoyances filter, AdGuard Widgets filter, Adblock Warning Removal List, Fanboy's Annoyances, I don't care about cookies, Dandelion Sprout's Annoyances List

Security

No response

Language-specific

AdGuard Russian filter

Other

Filter unblocking search ads and self-promotion

Which DNS server do you use?

AdGuard DNS

DNS protocol

DNS-over-QUIC

Custom DNS

No response

What Stealth Mode options do you have enabled?

Block trackers

Issue Details

Steps to reproduce:

  1. Enable HTTPS filtering
  2. Surf the internet. It may occur in any time.

Expected Behavior

Connection should be stable. Data loss shouldn't occur.

Actual Behavior

Data is interrupted at frequent intervals, this continues for a few seconds and there is no internet connection during this time. For instance, while I am surfing on YouTube the contents stuck on loading for a few seconds, videos keep stuck on loading due to no data and while I am surfing on browser I cannot enter to the website.

Screenshots

No response

Additional Information

Logs if needed adguard.log adguard_logs_4.5.17_2506_192350.zip

Edit: It looks like the same problem keeps occuring even the https filtering turned off but it becomes less constantly compared to while HTTPS filtering on.

Versty commented 5 hours ago

@TheWrathRF Thank you for reporting! Have you tried selecting another DNS server (for example, Google DNS or Cloudflare)?

Does the issue show up in browsers or YouTube mobile application?

TheWrathRF commented 2 hours ago

@Versty Yes I have tried all DNS settings even turning it off. The issue shows itself both on YouTube and browser.