Closed TheWrathRF closed 3 months ago
Please answer the following questions for yourself before submitting an issue
- [x] Filters were updated before reproducing an issue
- [x] I checked the knowledge base and found no answer
- [x] I checked to make sure that this issue has not already been filed
AdGuard version
4.5
Environment
- OS version: Android 14
- Device: POCO X6 Pro
HTTPS filtering
- [x] yes, I do
Root access
- [ ] yes, I have it
Integration with AdGuard VPN
- [ ] yes, I do
Routing mode
Local VPN
Ad Blocking
AdGuard Base filter, AdGuard Mobile Ads filter
Privacy
AdGuard Tracking Protection filter
Social
AdGuard Social Media filter
Annoyances
AdGuard Cookie Notices filter, AdGuard Popups filter, AdGuard Mobile App Banners filter, AdGuard Other Annoyances filter, AdGuard Widgets filter, Adblock Warning Removal List, Fanboy's Annoyances, I don't care about cookies, Dandelion Sprout's Annoyances List
Security
No response
Language-specific
AdGuard Russian filter
Other
Filter unblocking search ads and self-promotion
Which DNS server do you use?
AdGuard DNS
DNS protocol
DNS-over-QUIC
Custom DNS
No response
What Stealth Mode options do you have enabled?
Block trackers
Issue Details
Steps to reproduce:
- Enable HTTPS filtering
- Surf the internet. It may occur in any time.
Expected Behavior
Connection should be stable. Data loss shouldn't occur.
Actual Behavior
Data is interrupted at frequent intervals, this continues for a few seconds and there is no internet connection during this time. For instance, while I am surfing on YouTube the contents stuck on loading for a few seconds, videos keep stuck on loading due to no data and while I am surfing on browser I cannot enter to the website.
Screenshots
No response
Additional Information
Logs if needed adguard.log adguard_logs_4.5.17_2506_192350.zip
Edit: It looks like the same problem keeps occuring even the https filtering turned off but it becomes less constantly compared to while HTTPS filtering on.
@TheWrathRF Thank you for reporting! Have you tried selecting another DNS server (for example, Google DNS or Cloudflare)?
Does the issue show up in browsers or YouTube mobile application?
@Versty Yes I have tried all DNS settings even turning it off. The issue shows itself both on YouTube and browser.
@TheWrathRF Could you please enable the debug logging level and collect the data again? This will help a lot in further investigation.
Here are the steps to follow:
Enable debug logging: Settings -> General -> Advanced -> Logging level -> Debug
Wait for the issue to be reproduced, then remember the exact time when it happened
Collect logs: Settings -> General -> Advanced -> Export logs and system info
Send this file to devteam@adguard.com:
5375
number in the subjectİncreasing MTU 9000 to 15000 did fix the issue.
any explanation why increasing the MTU to 15.000 fixes this? Is it safe to just increase it to this high value?
Please answer the following questions for yourself before submitting an issue
AdGuard version
4.5
Environment
HTTPS filtering
Root access
Integration with AdGuard VPN
Routing mode
Local VPN
Ad Blocking
AdGuard Base filter, AdGuard Mobile Ads filter
Privacy
AdGuard Tracking Protection filter
Social
AdGuard Social Media filter
Annoyances
AdGuard Cookie Notices filter, AdGuard Popups filter, AdGuard Mobile App Banners filter, AdGuard Other Annoyances filter, AdGuard Widgets filter, Adblock Warning Removal List, Fanboy's Annoyances, I don't care about cookies, Dandelion Sprout's Annoyances List
Security
No response
Language-specific
AdGuard Russian filter
Other
Filter unblocking search ads and self-promotion
Which DNS server do you use?
AdGuard DNS
DNS protocol
DNS-over-QUIC
Custom DNS
No response
What Stealth Mode options do you have enabled?
Block trackers
Issue Details
Steps to reproduce:
Expected Behavior
Connection should be stable. Data loss shouldn't occur.
Actual Behavior
Data is interrupted at frequent intervals, this continues for a few seconds and there is no internet connection during this time. For instance, while I am surfing on YouTube the contents stuck on loading for a few seconds, videos keep stuck on loading due to no data and while I am surfing on browser I cannot enter to the website.
Screenshots
No response
Additional Information
Logs if needed adguard.log adguard_logs_4.5.17_2506_192350.zip