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AdguardTeam / AdguardForAndroid

Open bug tracker for Android version of AdGuard.
https://adguard.com/
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Filter Updates Fail Often #5378

Closed Nzzyme closed 1 month ago

Nzzyme commented 3 months ago

Please answer the following questions for yourself before submitting an issue

AdGuard version

4.5

Environment

HTTPS filtering

Root access

Integration with AdGuard VPN

Routing mode

Local VPN

Ad Blocking

No response

Privacy

No response

Social

No response

Annoyances

No response

Security

No response

Language-specific

No response

Other

No response

Which DNS server do you use?

AdGuard DNS

DNS protocol

None

Custom DNS

No response

What Stealth Mode options do you have enabled?

No response

Issue Details

Steps to reproduce:

  1. Open AG
  2. Click on the update filters icon on the top-right
  3. It tries to check for all available updates and then couple of them fail most of the times (not always)

See link for video

Expected Behavior

The below sequence should be followed:

  1. It should check for all available filter updates
  2. Download all of them
  3. Restart once to apply them

It seems that this sequence is not followed. While some are getting downloaded, some others are getting applied and protection restarts multiple times and this is causing updates to fail.

Actual Behavior

See above Issue Details

Screenshots

Screenshot 1

Additional Information

Video link: https://jmp.sh/s/WiUM0aJsJjCWPGAthIZg

ESurina commented 3 months ago

To troubleshoot this issue, we need to get the app logs.

Here's what we need you to do:

  1. Enable debug logging: Settings -> General -> Advanced -> Logging level -> Debug
  2. Reproduce the issue, then remember the exact time when it happened
  3. Collect logs: Settings -> General -> Advanced -> Export logs and system info
  4. Send this file to devteam@adguard.com:
    • mention the 5378 number in the subject
    • specify the exact time when the issue occurred
Nzzyme commented 2 months ago

Let me do that and send it to you.

Nzzyme commented 2 months ago

It's not been happening since I have raised this issue. I think we can close this for now.