Vpn Service not working bug

[Cawca-Fr]

Please answer the following questions for yourself before submitting an issue

• [X] Filters were updated before reproducing an issue
• [X] I checked the knowledge base and found no answer
• [X] I checked to make sure that this issue has not already been filed

AdGuard version

4.7.19

Environment

• OS version: Android 14
• Device: Samsung S23 FE

HTTPS filtering

• [X] yes, I do

Root access

• [ ] yes, I have it

Integration with AdGuard VPN

• [ ] yes, I do

Routing mode

Local VPN

Ad Blocking

AdGuard Base filter, AdGuard Mobile Ads filter, EasyList

Privacy

AdGuard Tracking Protection filter, AdGuard URL Tracking filter, EasyPrivacy, Legitimate URL Shortener, Peter Lowe's Blocklist, Fanboy's Anti-Facebook List, Fanboy's Anti-thirdparty Fonts

Social

AdGuard Social Media filter, Fanboy's Social Blocking List

Annoyances

AdGuard Annoyances filter, AdGuard Popups filter, AdGuard Mobile App Banners filter, AdGuard Other Annoyances filter, AdGuard Widgets filter, Adblock Warning Removal List, Fanboy's Annoyances, I don't care about cookies, Dandelion Sprout's Annoyances List

Security

Online Malicious URL Blocklist, NoCoin Filter List

Language-specific

AdGuard French filter, AdGuard Turkish filter

Other

No response

Which DNS server do you use?

AdGuard DNS

DNS protocol

DNS-over-HTTPS

Custom DNS

No response

What Stealth Mode options do you have enabled?

Block trackers, Remove tracking parameters from URLs, Hide your search queries, Ask websits not to track you, Block ETag and If-None-Match headers, Block the third-party Authorization header, Disable WebRTC, Block Push API, Block Location API, Hide your Referrer from third-parties, Hide your User Agent, Hide your IP address, Remove X-client-Data header from HTTP request, Protect against DPI

Issue Details

Steps to reproduce:

1. Open Adguard
2. Open statistics section or enable vpn

Expected Behavior

The vpn service should work without blocking the internet traffic and without crashing. Statistics section should show the statistics but app don't responds, same for the statistics shown in the main page.

Actual Behavior

The vpn service works for 1 minute before crashing and while working it's blocking the internet traffic, it's not related to blocked domains. The statistics section not working it gets stuck in the loading animation, same for the statistics shown on the main page just under the switch for enabling the protection.

Screenshots

Screenshot 1

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Additional Information

This issue didn't happen after an update to the app

[ESurina]

Since the problem does not recur, I will close the issue. If the problem occurs again, please re-open the issue.