AdguardTeam / AdguardForAndroid

Open bug tracker for Android version of AdGuard.
https://adguard.com/
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Multiple bugs #5447

Closed krnchawla001 closed 1 month ago

krnchawla001 commented 2 months ago

Please answer the following questions for yourself before submitting an issue

AdGuard version

4.6.81

Environment

HTTPS filtering

Root access

Integration with AdGuard VPN

Routing mode

Local VPN

Ad Blocking

AdGuard Base filter, AdGuard Mobile Ads filter, EasyList

Privacy

AdGuard Tracking Protection filter, EasyPrivacy, Legitimate URL Shortener, Peter Lowe's Blocklist, Fanboy's Anti-Facebook List

Social

No response

Annoyances

AdGuard Annoyances filter, AdGuard Cookie Notices filter, AdGuard Popups filter, AdGuard Mobile App Banners filter, AdGuard Other Annoyances filter, AdGuard Widgets filter, Adblock Warning Removal List, Fanboy's Annoyances, I don't care about cookies, EasyList Cookie List, Dandelion Sprout's Annoyances List

Security

No response

Language-specific

No response

Other

No response

Which DNS server do you use?

Automatic DNS

DNS protocol

None

Custom DNS

No response

What Stealth Mode options do you have enabled?

Block trackers, Disable WebRTC, Hide your Referrer from third-parties, Hide your User Agent

Issue Details

'**MULTIPLE BUGS ***

Steps to reproduce: 1.OPENED APP

  1. WENT TO EXPORT SETTINGS 3.SELECTED THE OPTIONS CLICKED ON EXPORT APP CRASHED

2ND BUG RANDOM CRASHING

3RD NOT EVEN ABLE TO GENERATE LOG FILE. OR DEBUG FILE

4TH TOO MUCH CACHE CONSUMING AS HIGH AS 3-6 GB

Screenshots

Screenshot 1 ![Screenshot_20240901_032532](https://github.com/user-attachments/assets/2200d857-d8fc-4ec1-b7d6-a9bb18c3067f) ![Screenshot_20240901_032151](https://github.com/user-attachments/assets/1abad593-b123-42bd-a4f9-57b7e67df86b)

Expected Behavior

A happy user free of ads and BUGS

Actual Behavior

App Crashed

Additional Information

No response

Versty commented 2 months ago

@krnchawla001 Thank you for reporting! The cache size seems to grow quickly due to failed log export attempts. Could you cooperate with us to further investigate this case? If so, we would like to take a look at the system bug report from your device.

Please follow these steps:

  1. Enable debug logging: Settings -> General -> Advanced -> Logging level -> Debug

  2. Reproduce the crash during log export, then remember the exact time when it happened

  3. Collect a bug report in the system settings Device settings -> Developer options -> Bug report

(Note: it will take some time to collect the bug report, please wait until the bug report is completed.)

  1. Send this file to devteam@adguard.com:
    • mention the 5447 number in the subject
    • specify the exact time when the issue occurred
krnchawla001 commented 2 months ago

Screenshot_20240902_235030 Screenshot_20240902_235141 Screenshot_20240902_235902

App crashing and restart error has been resolved after updating to latest nightly version. AdGuard v4.7 Nightly 16

Using adguard beta license.

AdGuard v4.7 Nightly 16 (4.7.30)

Kit v5.0.333 CoreLibs v1.16.25 DnsLibs v2.5.33

Sending bug report over email due to sensitivity of data.

Versty commented 1 month ago

@krnchawla001 On the latest nightly version, clear the application cache and monitor the cache size for a while. Let me know if the issue is resolved.

krnchawla001 commented 1 month ago

Enabled adguard protection, will wait for few hours.

Export app settings issue is still there

Sent from OfficeMail https://www.officemail.app/

On Wed, Sep 4, 2024, 3:06 PM, AdguardTeam/AdguardForAndroid < @.> wrote: @krnchawla001 https://github.com/krnchawla001 On the latest nightly version, clear the application cache and monitor the cache size for a while. Let me know if the issue is resolved. — Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/5447#issuecomment-2328382933, or unsubscribe https://github.com/notifications/unsubscribe-auth/A5737GRRLZGXIUT74DUR7F3ZU3IC7AVCNFSM6AAAAABNOGWSK2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGMRYGM4DEOJTGM . You are receiving this because you were mentioned.Message ID: @.>

krnchawla001 commented 1 month ago

This is after 3-4 hr of usage

Sent from OfficeMail https://www.officemail.app/

On Wed, Sep 4, 2024, 9:12 PM, @.*** wrote: Enabled adguard protection, will wait for few hours.

Export app settings issue is still there

Sent from OfficeMail https://www.officemail.app/

On Wed, Sep 4, 2024, 3:06 PM, AdguardTeam/AdguardForAndroid < @.> wrote: @krnchawla001 https://github.com/krnchawla001 On the latest nightly version, clear the application cache and monitor the cache size for a while. Let me know if the issue is resolved. — Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/5447#issuecomment-2328382933, or unsubscribe https://github.com/notifications/unsubscribe-auth/A5737GRRLZGXIUT74DUR7F3ZU3IC7AVCNFSM6AAAAABNOGWSK2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGMRYGM4DEOJTGM . You are receiving this because you were mentioned.Message ID: @.>

krnchawla001 commented 1 month ago

Cc

Sent from OfficeMail https://www.officemail.app/

On Thu, Sep 5, 2024, 12:22 AM, @.*** wrote: This is after 3-4 hr of usage

Sent from OfficeMail https://www.officemail.app/

On Wed, Sep 4, 2024, 9:12 PM, @.*** wrote: Enabled adguard protection, will wait for few hours.

Export app settings issue is still there

Sent from OfficeMail https://www.officemail.app/

On Wed, Sep 4, 2024, 3:06 PM, AdguardTeam/AdguardForAndroid < @.> wrote: @krnchawla001 https://github.com/krnchawla001 On the latest nightly version, clear the application cache and monitor the cache size for a while. Let me know if the issue is resolved. — Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/5447#issuecomment-2328382933, or unsubscribe https://github.com/notifications/unsubscribe-auth/A5737GRRLZGXIUT74DUR7F3ZU3IC7AVCNFSM6AAAAABNOGWSK2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGMRYGM4DEOJTGM . You are receiving this because you were mentioned.Message ID: @.>

krnchawla001 commented 1 month ago

Too buggy, disabling it. Facebook is directly crashing if adguard is enabled

Sent from OfficeMail https://www.officemail.app/

On Thu, Sep 5, 2024, 12:24 AM, @.*** wrote: Cc

Sent from OfficeMail https://www.officemail.app/

On Thu, Sep 5, 2024, 12:22 AM, @.*** wrote: This is after 3-4 hr of usage

Sent from OfficeMail https://www.officemail.app/

On Wed, Sep 4, 2024, 9:12 PM, @.*** wrote: Enabled adguard protection, will wait for few hours.

Export app settings issue is still there

Sent from OfficeMail https://www.officemail.app/

On Wed, Sep 4, 2024, 3:06 PM, AdguardTeam/AdguardForAndroid < @.> wrote: @krnchawla001 https://github.com/krnchawla001 On the latest nightly version, clear the application cache and monitor the cache size for a while. Let me know if the issue is resolved. — Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/5447#issuecomment-2328382933, or unsubscribe https://github.com/notifications/unsubscribe-auth/A5737GRRLZGXIUT74DUR7F3ZU3IC7AVCNFSM6AAAAABNOGWSK2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGMRYGM4DEOJTGM . You are receiving this because you were mentioned.Message ID: @.>

Versty commented 1 month ago

This is after 3-4 hr of usage Sent from OfficeMail https://www.officemail.app/ On Wed, Sep 4, 2024, 9:12 PM, @. wrote: Enabled adguard protection, will wait for few hours. Export app settings issue is still there Sent from OfficeMail https://www.officemail.app/ On Wed, Sep 4, 2024, 3:06 PM, AdguardTeam/AdguardForAndroid < @.> wrote: @krnchawla001 https://github.com/krnchawla001 On the latest nightly version, clear the application cache and monitor the cache size for a while. Let me know if the issue is resolved. — Reply to this email directly, view it on GitHub <#5447 (comment)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/A5737GRRLZGXIUT74DUR7F3ZU3IC7AVCNFSM6AAAAABNOGWSK2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGMRYGM4DEOJTGM . You are receiving this because you were mentioned.Message ID: @.***>

@krnchawla001 We have checked the emails from you, they have no attachments except for the first email. So what happened after 3-4 hours of usage?

We have also tried to reproduce mentioned issues on our side, but to no avail.

krnchawla001 commented 1 month ago

Export app issue is still there, u have my debug logs, let me know what else is required

krnchawla001 commented 1 month ago

Any update?

Versty commented 1 month ago

@krnchawla001 Answered in #5458, let's continue in the linked issue.