Closed andris86 closed 8 hours ago
Versty
commented
1 week ago @andris86 Could you record a screencast with problematic CA installation and sent it to our email qa@adguard.com?
Please mention the android keyword and the 5454 issue number in the subject.
andris86
commented
1 week ago @Versty After failing to install from SD card, I put the certificate in internal storage and it was installed successfully. Before I do anything, can you tell me if you can reproduce this issue on your devices?
Versty
commented
1 week ago @andris86 Unfortunately, the issue doesn't reproduce on our side, so we would like to take a look at the video from your device.
andris86
commented
1 week ago @Versty Since I've installed my certificate from internal storage and you want me to record the problem, is there a way to uninstall the certificate without deleting it completely?
Versty
commented
5 days ago @andris86 Essentially, you have two options: reinstall the AdGuard app or remove the certificate and install a new one.
andris86
commented
2 days ago @Versty For some reason I can't reproduce it anymore. It installed without problems this time. So there's probably reasons why this happened to me last time but I have yet to learn why.
BTW, I asked you a question in my previous issue but you didn't respond. I would really appreciate if you did. That is not solved for me.
https://github.com/AdguardTeam/AdguardForAndroid/issues/5241#issuecomment-2323231422
Versty
commented
8 hours ago @andris86 The linked comment is answered.
If you manage to reproduce the problem with certificate installation from CD card, please reopen this issue.
andris86
commented
1 hour ago @Versty I can't reopen issues in this repo. There is no such option.
Please answer the following questions for yourself before submitting an issue
AdGuard version
4.6.2
Environment
HTTPS filtering
Root access
Integration with AdGuard VPN
Routing mode
Local VPN
Ad Blocking
No response
Privacy
No response
Social
No response
Annoyances
No response
Security
No response
Language-specific
No response
Other
No response
Which DNS server do you use?
Automatic DNS
DNS protocol
None
Custom DNS
No response
What Stealth Mode options do you have enabled?
No response
Issue Details
Steps to reproduce:
Expected Behavior
No response
Actual Behavior
CA certificate should have installed but it didn't. It can be successfully installed from internal storage. And if something went wrong there when trying to install certificate from SD card, no error message at all.
Screenshots
Screenshot 1
Additional Information
No response