adguard assistant malfunction

aliafshany commented 1 year ago

Steps to reproduce

just try to open any site

Actual behavior

on sime sites, the assistant won't pop-up and on some sites although it is on, but it shows off sign.

https://user-images.githubusercontent.com/40741745/203925077-ca0d682a-e31e-4d70-ae8c-23c081f1dd9f.mp4

Customer ID

685529

Your environment

Environment name and version: (e.g. Chrome 59): Adguard Version 2.9.1.1217 release & chrome 107.0.5304.110 - MacOS 13.0.1
Any specific potentially conflicting software installed: (e.g. antiviruses, firewalls, traffic counters, cleaners): shadowrocket

aliafshany commented 1 year ago

update1: I followed this instruction and it DIDN'T solve my issue. https://kb.adguard.com/en/macos/solving-problems/launch-issues#launch-issues-on-macos-11-and-higher update2: i installed both beta and nightly version and the result was the same. currently i am on the nightly version so i can install new updates to get this issue solved. fyi i cleared cache and rebooted after every installation.

Aydinv13 commented 1 year ago

Unfortunately, Legacy assistant isn't supported anymore and will be removed in the near future. Please, use Browser assistant instead. Here is the link: https://adguard.com/en/adguard-assistant/overview.html

AdguardTeam / AdguardForMac