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AdguardTeam / AdguardForMac

Open bug tracker for Mac version of AdGuard
https://adguard.com/
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Disabled AdGuard block my internet #1340

Closed RodrigoTomeES closed 6 months ago

RodrigoTomeES commented 7 months ago

AdGuard version

2.12.2.1415

Browser version

No response

OS version

13.6.1

What filters do you have enabled?

No response

What Stealth Mode options do you have enabled?

No response

Support ticket ID

No response

Issue Details

Steps to reproduce:

  1. Enable filter https
  2. Enable DNS
  3. Disabled AdGuard

Expected Behavior

Have access internet when disabled AdGuard

Actual Behavior

Doesn't have access to internet

Screenshots

Screenshot 1:

Additional Information

No response

Aydinv13 commented 7 months ago

@RodrigoTomeES Hello.

  1. Do you enable it right after the install? (When the program proposes)

    Enable filter https

  2. It's enabled by default. Do you mean a specific DNS server?

    Enable DNS

  3. Did you turn off the main switch?

    Disabled AdGuard

  4. Do you have Screen Time -> Content&Privacy enabled?

  5. Please try the latest Nightly build

RodrigoTomeES commented 7 months ago

@Aydinv13 thanks for yout quick response

  1. I think so, I installed it a while ago
  2. No, just it necessary to enabled it
  3. Yes
  4. No
  5. I tried it but the issue persist
Aydinv13 commented 7 months ago

@RodrigoTomeES Do you use AdGuard as a proxy? Gear -> Preferences -> Network -> HTTP proxy It would be helpful if you recorded a video of reproducing this problem. Also, I would prefer to have your settings if you don't mind (Gear -> Advanced -> Export settings and send them to devteam@adguard.com).

Aydinv13 commented 7 months ago

@RodrigoTomeES any news on it?

RodrigoTomeES commented 7 months ago

@Aydinv13 hi, I hope I can reply you today, sorry

RodrigoTomeES commented 7 months ago

@Aydinv13 No, I am not use AdGuard as a HTTP Proxy

My config: AdGuard_20231121201003.txt

I don't understand when I will record the video the internet works when AdGuard is disabled WTF. It is so strange.

Aydinv13 commented 7 months ago

@RodrigoTomeES What if you just don't turn off AdGuard? Is everything ok then? Could you turn off DNS module before disabling AdGuard? Will Internet connection be broken?

RodrigoTomeES commented 7 months ago

@Aydinv13 yes it works all. It's so strange.

Aydinv13 commented 7 months ago

@RodrigoTomeES

yes it works all. It's so strange.

Let me get this straight, if you disable DNS first the internet connection is ok, and after that if you disable AdGuard (main switch) the internet connection is also ok, right?

Aydinv13 commented 7 months ago

Also, please check if you have application affecting network traffic.

Aydinv13 commented 6 months ago

This issue was closed due to no activity. Can be reopened if relevant.