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AdguardTeam / AdguardForMac

Open bug tracker for Mac version of AdGuard
https://adguard.com/
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Ads on YT's Homepage #1393

Closed comfortablemilk4454 closed 6 months ago

comfortablemilk4454 commented 6 months ago

AdGuard version

2.13.0.1558 release

Browser version

Chrome 122.0.6261.129 (Official Build) (arm64)

OS version

macOS 14.4 (23E214)

What filters do you have enabled?

AdGuard Base filter, AdGuard Tracking Protection filter, AdGuard Social Media filter, AdGuard Annoyances filter, Adblock Warning Removal List

What Stealth Mode options do you have enabled?

No response

Support ticket ID

No response

Issue Details

Steps to reproduce:

  1. Go to youtube.com

Expected Behavior

no ads on homepage

Actual Behavior

ads on homepage

Screenshots

Screenshot 1: ![image](https://github.com/AdguardTeam/AdguardForMac/assets/43555540/25133c5d-1e93-46e2-aad6-bcb187321a08)

Additional Information

There wasn't a selection for AdGuard Popups filter but I also have that filter enabled.

AlexandrPkhm commented 6 months ago

Hi @ComfortableMilk4454

We have not been able to reproduce this issue. Could you please let us know if you are using any other ad blocking extensions, antivirus applications, or network related software?

Also, in order to diagnose and troubleshoot this issue, we need to get the application logs. Here's what we need you to do:

  1. Collect the debug log as it's explained here.
  2. Note the exact time when the problem was reproduced. We will need it to find the appropriate records in the log file.
  3. Send the archive to devteam@adguard.com and mention this issue number in the subject.

Also, please open AdGuard → Gear → Advanced → Export settings and send the exported file along with the logs.

comfortablemilk4454 commented 6 months ago

It actually randomly stopped happening as of this morning ET. I'll let you know if it pops back up!

AlexandrPkhm commented 6 months ago

@ComfortableMilk4454

It seems that this particular issue is related to the filters and not the application itself. If you're seeing similar ads on YouTube or any other site, we recommend reporting them through the AdGuard Assistant browser extension, so that the correctly completed report of missed ads is immediately forwarded to our Filters team.