Adguard failed to open after mac os

[sirisucks]

Please answer the following questions for yourself before submitting an issue.

• [X] I am running the latest version
• [X] I made sure all content blockers are enabled in Safari settings
• [ ] I checked the documentation and found no answer
• [ ] I checked to make sure that this issue has not already been filed

AdGuard version

1.11.17

Environment

- OS:macbook os 14.5 Sonoma
- Safari version:
17.5

What filters do you have enabled?

No response

Issue Details

Steps to reproduce: 1.i have tried resetting 2.my adguard on chrome is also not working but i did another ticket with that. 3.i checked for updates

Expected Behavior

licence should be working as it is a lifetime key. it should be blocking ads.

Actual Behavior

the app - your app is telling me 2 things:

1. my trial version is over and the line to enter my license is greyed out. it is a lifetime protection key but it says i have none
2. message when i try to open is -Something went wrong. The app may not be set up correctly. this only happened after i upgraded my os.

Screenshots

Screenshot 1:

Additional Information

nothing happens when i hit the check settings button

[alexx7311]

Moving to https://github.com/AdguardTeam/AdguardForMac

[Aydinv13]

@sirisucks we are already looking into the problem, please take a look https://github.com/AdguardTeam/AdguardForMac/issues/1410. This issue was closed as a duplicate.

[sirisucks]

On Apr 25, 2024, at 3:49 AM, Aydin Baydarov @.***> wrote: Closed #1416 as completed.

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