Cannot sign in via social networks when certain settings are set in Safari

[ghost]

Issue Details

When using the Sign in with Apple method, it will not complete, continuing in an endless loop of opening the Sign in with Apple page, confirming the login, then back to the Sign in with Apple page.

macOS: 14.5 Beta (23F5064f) Safari: Version 17.5 (19618.2.10.11.4) AdGuard for Mac: Version 2.14.0.1594 nightly

Proposed solution

Complete the Sign in with Apple feature, then be taken back to the app.

Alternative solution

No response

[Aydinv13]

@jslawler-gh

Could you please record a short video so we can see what it looks like?

[ghost]

@Aydinv13 - Emailed to apple@adguard.com.

[Aydinv13]

@jslawler-gh can't find your message. Could you resend it please?

[ghost]

@Aydinv13 forwarded a second time to apple@adguard.com.

The subject is the same name as this issue.

[Aydinv13]

@jslawler-gh e-mailed you personally.

[ghost]

@Aydinv13 I've replied with the attachment. Failing that I'm in both the AdGuard Telegram and AdGuard Slack.

[Aydinv13]

Does a cache reset or reboot help? Does it happen only with Apple login? Could you also check it with different browser please.

[oo-rbiiix]

I have same issue. Adguard for mac app is sign out and impossible to activate. Login with apple ID is looped, Activation code enter is not reacting. Tried beta, nightly, previous versions. All the same. Probably it could be related with newest mac os beta. Maybe it blocks the activation process ? dont know

[ghost]

@Aydinv13 It works in Google Chrome. It seems that the social login does not finish its login, forwarding to the 2FA aspect of the AdGuard login on Safari.

[Aydinv13]

@oo-rbiiix your problem is related to the recent bug in Sonoma beta 14.5 https://github.com/AdguardTeam/AdguardForMac/issues/1410#issuecomment-2089844512

[Aydinv13]

@jslawler-gh

Can you check if authorization via Apple (with Safari) works in another app not related to AdGuard? It can be a website as well. What if you update to a new beta version of Sonoma?

[ghost]

@Aydinv13

I'm able to use "Login with Apple" with Cloudflare. I'm on the latest dev beta, and I can't login to AdGuard's website with "Login with Apple", or the app.

[Aydinv13]

@jslawler-gh could you tell me which option is selected in your Settings for Safari browser in General -> Safari opens with?

Example

[ghost]

@Aydinv13

[Aydinv13]

@jslawler-gh I can reproduce it only with incognito mode, are you not using it in some way?

[ghost]

@Aydinv13, that brings something to mind. The feature "Use advanced tracking and fingerprinting protection" by default is set to private windows only, but I use it for all browsing.

It seems that this is preventing the sign-in with Apple feature, completing, then moving on to the 2FA auth AdGuard page, or completing the login.

The location for Apple's link tracking protection details can be found here: /private/var/folders/[random]/[random]/C/com.apple.WebPrivacy. I imagine something in there might be a giveaway as to why it's not completing.

[Aydinv13]

As further work will be done on the web's side, I am closing this issue. As a temporary solution, set the value to private windows only to Use advanced tracking and fingerprinting protection in Safari.