Can loading https://www.ettoday.net/ in Safari with Cellular network

[ryanwuson]

Please answer the following questions for yourself before submitting an issue

• [X] Filters were updated before reproducing an issue
• [X] I checked the knowledge base and found no answer
• [X] I checked to make sure that this issue has not already been filed

AdGuard version

2.14.0.1592

Browser version

Safari 17.4.1

OS version

macOS Sonoma 14.4.1

Ad Blocking

AdGuard Base filter

Privacy

AdGuard Tracking Protection filter

Social

AdGuard Social Media filter

Annoyances

AdGuard Annoyances filter

Security

No response

Other

Filter unblocking search ads and self-promotion

Language-specific

AdGuard Chinese filter, AdGuard French filter, AdGuard German filter, AdGuard Japanese filter, AdGuard Russian filter, AdGuard Spanish/Portuguese filter

Which DNS server do you use?

System default DNS

DNS protocol

None

Custom DNS

No response

What Stealth Mode options do you have enabled?

No response

Support ticket ID

No response

Issue Details

Steps to reproduce: 1.connect to wifi 2.open https://www.ettoday.net/ in safari and enable adguard for mac. 3.web loading correct.

4. disconnect to wifi and connect to hotspot from iPhone.
5. web can not loading

Expected Behavior

No response

Actual Behavior

web can not loading.

Screenshots

Screenshot 1

Additional Information

No response

[AlexandrPkhm]

@ryanwuson Hi,

Unfortunately, we have not been able to reproduce the problem on our end. In this case, we need to get the app logs to diagnose and troubleshoot this issue.

Here's what we need you to do:

1. Click AdGuard icon in the menu bar → Gear → Advanced → Logging → Logging level → Debug;
2. Reproduce the issue and remember the exact time it happened;
3. Menu → Advanced → Logging → Export Logs and System Info…;
4. Send the archive to apple@adguard.com and mention this issue number in the subject.

[AlexandrPkhm]

@ryanwuson

Could you please let us know if there are any news on the issue?