AdGuard crashing

[saputnik]

Please answer the following questions for yourself before submitting an issue

• [X] Filters were updated before reproducing an issue
• [X] I checked the knowledge base and found no answer
• [X] I checked to make sure that this issue has not already been filed

AdGuard version

The last one, I can't check because the app is crashing on start

Browser version

Safari 17

OS version

Sonoma 14.6.1

Ad Blocking

No response

Privacy

No response

Social

No response

Annoyances

No response

Security

No response

Other

No response

Language-specific

No response

Which DNS server do you use?

System default DNS

DNS protocol

None

Custom DNS

No response

What Stealth Mode options do you have enabled?

No response

Support ticket ID

951694

Issue Details

Steps to reproduce:

1. Reinstall MacOS
2. Install Adguard for Mac
3. And the app keeps crashing...

Expected Behavior

No response

Actual Behavior

After installing the apps keeps crashing AdGuard Support Request 951694.pdf

Screenshots

Screenshot 1

Additional Information

No response

[saputnik]

With Version 2.15.1.1731 release

[Aydinv13]

@saputnik Hi there!

Do you have any software that affect network traffic? Can you try the latest Nightly version, please? If the problem persists share the debug logs with us, please:

1. Click AdGuard icon in the menu bar --> Gear --> Advanced --> Logging --> Logging level --> Debug;
2. Reproduce the issue and remember the exact time it happened;
3. Menu --> Advanced --> Logging --> Export Logs and System Info...;
4. Send the archive to qa@adguard.com and mention this issue number in the subject.

Also, send the crash report via the window in AdGuard app if it appears.