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AdguardTeam / AdguardForMac

Open bug tracker for Mac version of AdGuard
https://adguard.com/
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Apple Pay not working #1506

Closed bidea117 closed 2 weeks ago

bidea117 commented 3 weeks ago

Please answer the following questions for yourself before submitting an issue

AdGuard version

2.15.1.1731

Browser version

Safari 18.1

OS version

MacOS Sonoma 15.1

Ad Blocking

AdGuard Base filter, EasyList

Privacy

AdGuard Tracking Protection filter, AdGuard URL Tracking filter, EasyPrivacy, Legitimate URL Shortener, Peter Lowe's Blocklist, Fanboy's Anti-Facebook List

Social

AdGuard Social Media filter, Fanboy's Social Blocking List

Annoyances

AdGuard Annoyances filter, AdGuard Cookie Notices filter, AdGuard Popups filter, AdGuard Mobile App Banners filter, AdGuard Other Annoyances filter, AdGuard Widgets filter, Adblock Warning Removal List, Fanboy's Annoyances, EasyList Cookie List, Dandelion Sprout's Annoyances List

Security

Online Malicious URL Blocklist, Phishing URL Blocklist, Scam Blocklist by DurableNapkin, uBlock Origin – Badware risks, NoCoin Filter List

Other

Filter unblocking search ads and self-promotion, AdGuard DNS filter, AdGuard Experimental filter, Fanboy's Anti-thirdparty Fonts

Language-specific

No response

Which DNS server do you use?

Quad9

DNS protocol

DNS-over-HTTPS

Custom DNS

No response

What Stealth Mode options do you have enabled?

Block trackers, Remove tracking parameters, Hide your search queries, Send Do-Not-Track signals, Self-destruction of third-party cookies, Block WebRTC, Block Push API, Block Location API, Block Java

Support ticket ID

No response

Issue Details

Steps to reproduce:

  1. Launch any site that support Apple Pay
  2. Try to buy something with Apple Pay
  3. Will not prompt for 'Pay with Touch ID'

Expected Behavior

Apple Pay in Safari should prompt with 'Pay with TouchID'

Actual Behavior

Apple pay prompts but no 'Pay with TouchID' prompt.

Screenshots

Screenshot 1

Additional Information

No response

bidea117 commented 3 weeks ago

logs were removed from public access

ameshkov commented 3 weeks ago

Cannot reproduce this on adguard.com on AG for Mac v2.16 nightly version.

Aydinv13 commented 3 weeks ago

@bidea117 Hi there!

Could you name the website where you encountered this problem? Have you tried to change the DNS server? Also, your logs are not detailed, could you please grab the debug ones.

Here's what we need you to do: 1. Click **AdGuard icon** in the menu bar --> Gear --> Advanced --> Logging --> Logging level --> **Debug**; 2. Reproduce the issue and remember the exact time it happened; 3. Menu --> Advanced --> Logging --> **Export Logs and System Info...**; 4. Send the archive to `qa@adguard.com` and mention this issue number (1506) in the subject.
bidea117 commented 3 weeks ago

Logs have been sent.

@bidea117 Hi there!

Could you name the website where you encountered this problem? Have you tried to change the DNS server? Also, your logs are not detailed, could you please grab the debug ones.

Here's what we need you to do:

  1. Click AdGuard icon in the menu bar --> Gear --> Advanced --> Logging --> Logging level --> Debug;
  2. Reproduce the issue and remember the exact time it happened;
  3. Menu --> Advanced --> Logging --> Export Logs and System Info...;
  4. Send the archive to qa@adguard.com and mention this issue number (1506) in the subject.

Logs have been sent.

bidea117 commented 3 weeks ago

@bidea117 Hi there!

Could you name the website where you encountered this problem? Have you tried to change the DNS server? Also, your logs are not detailed, could you please grab the debug ones.

Here's what we need you to do: 1. Click **AdGuard icon** in the menu bar --> Gear --> Advanced --> Logging --> Logging level --> **Debug**; 2. Reproduce the issue and remember the exact time it happened; 3. Menu --> Advanced --> Logging --> **Export Logs and System Info...**; 4. Send the archive to `qa@adguard.com` and mention this issue number (1506) in the subject.

To answer your questions here

Sites used:

Apple com and campfireaudio.com

DNS change:

No I haven't tried changing the DNS server.

Aydinv13 commented 2 weeks ago

@bidea117 as I can see, the logs were not recorded completely, the last time is 05:04, could you grab them again, please. Also, try to:

bidea117 commented 2 weeks ago

@bidea117 as I can see, the logs were not recorded completely, the last time is 05:04, could you grab them again, please. Also, try to:

  • change DNS server or to turn off the DNS Module
  • disable Stealth mode
  • update to the latest release

I have updated to the latest version this morning before reattempting to recreate the issue and have:

Does not fix the issue. I have attached additional logs which will hopefully capture the chain of events.

Sites used:

bidea117 commented 2 weeks ago

Good morning,

I would like to report that I have found the isssue, it was the AdGuard Assistant Safari browser extention that was causing the issue. Still nott sure why but disabling it fixed the issue.

bidea117 commented 2 weeks ago

I would like to figure out the underlying issue however. Please let me know if you need further logs.

ihurin commented 2 weeks ago

@Aydinv13 let customer know if further assistance in debugging is needed. Thank you! @bidea117 we are grateful for cooperation.

Aydinv13 commented 1 week ago

@bidea117 do you mean "AdGuard Assistant" and you disable it by clicking here?

up85_pfe8r
bidea117 commented 1 week ago

@bidea117 do you mean "AdGuard Assistant" and you disable it by clicking here? up85_pfe8r

That's the one!

bidea117 commented 1 week ago

The issue returned so I tried removing Adguard all together (removing login items, daemons, launch agents) and the issue was fixed. Something within Adguard was preventing Apple Pay in Safari from successfully working.

Aydinv13 commented 1 week ago

@bidea117 unfortunately, I can't see the screen

That's the one!

Could you open Filtering log (Gear - Advanced - Filtering log), uncheck Regular requests and reproduce the issue. Is there any blocked requests?