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AdguardTeam / AdguardForWindows

AdGuard for Windows open bug tracker
https://adguard.com/
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Issues with Avast installation/update #1543

Closed Bluscream closed 7 years ago

Bluscream commented 7 years ago

Since the latest Beta i have problems updating/installing avast! Free antivirus. avast's updater: image

avast's setup log:


2017-02-08 13:40:25Infoinstcont[14580,308]--
2017-02-08 13:40:25Infoinstcont[14580,308]2017/02/08 13:40:25 START: Avast installer/updater
2017-02-08 13:40:25Infoinstup[14580,308]Command: '"C:\Program Files\AVAST Software\Avast\setup\Sfx\instup.exe" /cookie:mmm_cnt_dlp_000_119_b /edition:1 /ga_clientid:b6819160-fed4-4ae2-b4c6-3ab135c066e8 /prod:ais /sfx:lite /sfxstorage:C:\Users\blusc\AppData\Local\Temp\_av_iup.tm~a03300'
2017-02-08 13:40:25Infoinstup[14580,308]CPU: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz,8
2017-02-08 13:40:25Infoinstup[14580,308]OS: Windows 10 (10.0.14393) x64
2017-02-08 13:40:25Infoinstup[14580,308]Memory: 52% load. Phys:3949316/4194303K free, Page:4194303/4194303K free, Virt:4004916/4194176K free
2017-02-08 13:40:25Infoinstup[14580,308]DISKs: C:\ - 33GB free / 110GB total
2017-02-08 13:40:25Infoinstup[14580,308]DISKs: D:\ - 303GB free / 931GB total
2017-02-08 13:40:25Infoinstup[14580,308]DISKs: E:\ - 66GB free / 111GB total
2017-02-08 13:40:25Infoinstup[14580,308]DISKs: S:\ - 36GB free / 838GB total
2017-02-08 13:40:25Infoinstup[14580,308]Running module version: instup.exe - '17.1.3394.0'
2017-02-08 13:40:25Infoinstup[14580,308]Running module version: Instup.dll - '17.1.3394.0'
2017-02-08 13:40:25Infoinstupmutex[14580,308]The ownership of the secure mutex has been successfully taken.
2017-02-08 13:40:25Infoinstup[14580,308]Loading product state
2017-02-08 13:40:25Infoinstup[14580,308]Guid = 75a06d53-653f-46d0-a158-effa8e34f933, Created = 14:31:35 21.05.2016
2017-02-08 13:40:25Infoinstup[14580,308]Persistent Guid = 19d2b61c-04b0-4bc4-8726-1ff35fc8c9bd, Created = 14:31:35 21.05.2016
2017-02-08 13:40:25Infoinstup[14580,308]ProductId = ais
2017-02-08 13:40:25Infoinstup[14580,308]Edition = 1
2017-02-08 13:40:25Infoinstup[14580,308]Installed Part info:
2017-02-08 13:40:25Infoinstup[14580,308]Part 'iex' = 'iex', 8 (0x00000008), 18:33:50 06.02.2017
2017-02-08 13:40:25Infoinstup[14580,308]Part 'jrog2' = 'jrog2', 4982 (0x00001376), 18:33:50 06.02.2017
2017-02-08 13:40:25Infoinstup[14580,308]Part 'program' = 'prg_ais', 201525480 (0x0C0308E8), 10:49:42 19.08.2016
2017-02-08 13:40:25Infoinstup[14580,308]Part 'setup' = 'setup_ais', 285280494 (0x110108EE), 10:49:50 07.02.2017
2017-02-08 13:40:25Infoinstup[14580,308]Part 'vps' = 'vps_win32', 386008579 (0x17020603), 18:33:53 06.02.2017
2017-02-08 13:40:25Infoinstup[14580,308]Latest Part info:
2017-02-08 13:40:25Infoinstup[14580,308]Part 'iex' = 'iex', 8 (0x00000008), 18:33:50 06.02.2017
2017-02-08 13:40:25Infoinstup[14580,308]Part 'jrog2' = 'jrog2', 4982 (0x00001376), 18:33:50 06.02.2017
2017-02-08 13:40:25Infoinstup[14580,308]Part 'program' = 'prg_ais', 285280494 (0x110108EE), 10:49:49 07.02.2017
2017-02-08 13:40:25Infoinstup[14580,308]Part 'setup' = 'setup_ais', 285280494 (0x110108EE), 10:49:50 07.02.2017
2017-02-08 13:40:25Infoinstup[14580,308]Part 'vps' = 'vps_win32', 386008579 (0x17020603), 18:33:53 06.02.2017
2017-02-08 13:40:25Inforegistry[14580,308]BackupFileToRegistry: file 'C:\Program Files\AVAST Software\Avast\setup\setup.ini' was successfully backed up to value 'SetupIniBackup'.
2017-02-08 13:40:25Infousncache[14580,308]USN cache loaded from the disk.
2017-02-08 13:40:25Infoinstup[14580,308]Loading Proxy settings
2017-02-08 13:40:25Infoinstup[14580,308]Proxy-Type: 'no proxy'
2017-02-08 13:40:25Infoinstup[14580,308]Proxy-Authorization: 'no authentication'
2017-02-08 13:40:25Infoinstup[14580,308]Proxy-Port: '8080'
2017-02-08 13:40:25Infoinstup[14580,308]Proxy-Name: ''
2017-02-08 13:40:25Infoinstup[14580,308]Proxy-User: ''
2017-02-08 13:40:25Infoinstup[14580,308]Proxy-Pass: '???'
2017-02-08 13:40:25Infopartinfo[14580,308]SetInstalled: Part package part-iex-8.vpx is installed.
2017-02-08 13:40:25Infopartinfo[14580,308]SetInstalled: Part package part-jrog2-1376.vpx is installed.
2017-02-08 13:40:25Infopartinfo[14580,308]SetInstalled: Part package part-prg_ais-c0308e8.vpx is installed.
2017-02-08 13:40:25Infopartinfo[14580,308]SetInstalled: Part package part-setup_ais-110108ee.vpx is installed.
2017-02-08 13:40:25Infopartinfo[14580,308]SetInstalled: Part package part-vps_win32-17020603.vpx is installed.
2017-02-08 13:40:25Infoinstupcore[14580,308]PkgLoadProductInfo: product GPB was successfully loaded.
2017-02-08 13:40:25Warninginstupcore[14580,308]PkgLoadProductInfo: Package 'ais_avg_crt_x64' was defined in ProductInfo but was not detected in Package Engine.
2017-02-08 13:40:25Warninginstupcore[14580,308]PkgLoadProductInfo: Package 'ais_avg_crt_x86' was defined in ProductInfo but was not detected in Package Engine.
2017-02-08 13:40:25Warninginstupcore[14580,308]PkgLoadProductInfo: Package 'ais_cmp_datasafe' was defined in ProductInfo but was not detected in Package Engine.
2017-02-08 13:40:25Warninginstupcore[14580,308]PkgLoadProductInfo: Package 'ais_cmp_datasafe' was defined in ProductInfo but was not detected in Package Engine.
2017-02-08 13:40:25Warninginstupcore[14580,308]PkgLoadProductInfo: Package 'ais_cmp_datasafe' was defined in ProductInfo but was not detected in Package Engine.
2017-02-08 13:40:25Warninginstupcore[14580,308]PkgLoadProductInfo: Package 'ais_cmp_gamingmode' was defined in ProductInfo but was not detected in Package Engine.
2017-02-08 13:40:25Warninginstupcore[14580,308]PkgLoadProductInfo: Package 'ais_cmp_idp_x64' was defined in ProductInfo but was not detected in Package Engine.
2017-02-08 13:40:25Warninginstupcore[14580,308]PkgLoadProductInfo: Package 'ais_cmp_idp_x86' was defined in ProductInfo but was not detected in Package Engine.
2017-02-08 13:40:25Warninginstupcore[14580,308]PkgLoadProductInfo: Package 'ais_gen_openssl_x64' was defined in ProductInfo but was not detected in Package Engine.
2017-02-08 13:40:25Infoguiwizard[14580,308]Running module version: HTMLayout.dll - '3.3.2.1'
2017-02-08 13:40:25Infoguiwizard[14580,308]Loaded module version: C:\Users\blusc\AppData\Local\Temp\_av_iup.tm~a03300\HTMLayout.dll - '3.3.2.1'
2017-02-08 13:40:25Infoguiwizard[14580,308]Setup gui was successfully started.
2017-02-08 13:40:25Infoinstupcore[14580,308]Sfx setup update has started.
2017-02-08 13:40:25Infoservers[14580,308]Server definition(s) loaded for 'C:\Users\blusc\AppData\Local\Temp\_av_iup.tm~a03300\servers.def': 29 (maintenance:0)
2017-02-08 13:40:25Infoservers[14580,308]ChooseServer: selected server 'Download h1874089 AVAST9 Server' with current url 'http://h1874089.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-02-08 13:40:40Errordldwrap[14580,308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://h1874089.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 1
2017-02-08 13:40:40Infoservers[14580,308]ChooseServer: selected server 'Download v4618535 AVAST9 Server' with current url 'http://v4618535.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-02-08 13:40:57Errordldwrap[14580,308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://v4618535.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 2
2017-02-08 13:40:57Infoservers[14580,308]ChooseServer: selected server 'Download w9448963 AVAST9 Server' with current url 'http://w9448963.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-02-08 13:41:14Errordldwrap[14580,308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://w9448963.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 3
2017-02-08 13:41:14Infoservers[14580,308]ChooseServer: selected server 'Download p3713387 AVAST9 Server' with current url 'http://p3713387.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-02-08 13:41:31Errordldwrap[14580,308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://p3713387.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 4
2017-02-08 13:41:31Infoservers[14580,308]ChooseServer: selected server 'Download p3713387 AVAST9 Server' with current url 'http://p3713387.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-02-08 13:41:48Errordldwrap[14580,308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://p3713387.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 5
2017-02-08 13:41:48Infoservers[14580,308]ChooseServer: selected server 'Download k6375621 AVAST9 Server' with current url 'http://k6375621.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-02-08 13:42:05Errordldwrap[14580,308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://k6375621.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 6
2017-02-08 13:42:05Infoservers[14580,308]ChooseServer: selected server 'Download v7630928 AVAST9 Server' with current url 'http://v7630928.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-02-08 13:42:22Errordldwrap[14580,308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://v7630928.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 7
2017-02-08 13:42:22Infoservers[14580,308]ChooseServer: selected server 'Download s7284151 AVAST9 Server' with current url 'http://s7284151.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-02-08 13:42:39Errordldwrap[14580,308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://s7284151.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 8
2017-02-08 13:42:39Infoservers[14580,308]ChooseServer: selected server 'Download z9820048 AVAST9 Server' with current url 'http://z9820048.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-02-08 13:42:56Errordldwrap[14580,308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://z9820048.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 9
2017-02-08 13:42:56Infoservers[14580,308]ChooseServer: selected server 'Download z2217299 AVAST9 Server' with current url 'http://z2217299.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-02-08 13:43:13Errordldwrap[14580,308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://z2217299.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 10
2017-02-08 13:43:13Infoservers[14580,308]ChooseServer: selected server 'Download p3713387 AVAST9 Server' with current url 'http://p3713387.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-02-08 13:43:15Infoservers[14580,308]ChooseServer: selected server 'Download v6834318 AVAST9 Server' with current url 'http://v6834318.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-02-08 13:43:30Errordldwrap[14580,308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://v6834318.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 1
2017-02-08 13:43:30Infoservers[14580,308]ChooseServer: selected server 'Download p4085325 AVAST9 Server' with current url 'http://p4085325.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-02-08 13:43:47Errordldwrap[14580,308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://p4085325.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 2
2017-02-08 13:43:47Infoservers[14580,308]ChooseServer: selected server 'Download v7630928 AVAST9 Server' with current url 'http://v7630928.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-02-08 13:44:04Errordldwrap[14580,308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://v7630928.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 3
2017-02-08 13:44:04Infoservers[14580,308]ChooseServer: selected server 'Download p4085325 AVAST9 Server' with current url 'http://p4085325.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-02-08 13:44:21Errordldwrap[14580,308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://p4085325.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 4
2017-02-08 13:44:21Infoservers[14580,308]ChooseServer: selected server 'Download f6761140 AVAST9 Server' with current url 'http://f6761140.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-02-08 13:44:38Errordldwrap[14580,308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://f6761140.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 5
2017-02-08 13:44:38Infoservers[14580,308]ChooseServer: selected server 'Download y9663457 AVAST9 Server' with current url 'http://y9663457.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-02-08 13:44:55Errordldwrap[14580,308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://y9663457.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 6
2017-02-08 13:44:55Infoservers[14580,308]ChooseServer: selected server 'Download z2461313 AVAST9 Server' with current url 'http://z2461313.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-02-08 13:45:12Errordldwrap[14580,308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://z2461313.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 7
2017-02-08 13:45:12Infoservers[14580,308]ChooseServer: selected server 'Download f7031642 AVAST9 Server' with current url 'http://f7031642.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-02-08 13:45:29Errordldwrap[14580,308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://f7031642.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 8
2017-02-08 13:45:29Infoservers[14580,308]ChooseServer: selected server 'Download d3116203 AVAST9 Server' with current url 'http://d3116203.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-02-08 13:45:46Errordldwrap[14580,308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://d3116203.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 9
2017-02-08 13:45:46Infoservers[14580,308]ChooseServer: selected server 'Download s4705686 AVAST9 Server' with current url 'http://s4705686.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-02-08 13:46:03Errordldwrap[14580,308]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://s4705686.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 10
2017-02-08 13:46:03Infoservers[14580,308]ChooseServer: selected server 'Download d0211227 AVAST9 Server' with current url 'http://d0211227.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-02-08 13:46:05Errorpkgengine[14580,308]LoadLatestProdAndParts: download product file 'prod-pgm.vpx' has failed. Status: 41227 (0x0000A10B) [Downloader system error]
ameshkov commented 7 years ago

Do you have it filtered?

Bluscream commented 7 years ago

no.

ameshkov commented 7 years ago

I just don't understand what's wrong then. Could it be Avast own issue?

Bluscream commented 7 years ago

Hmm haven't seen any info regarding that issue. No info on their twitter: https://twitter.com/avast_antivirus

Had no issues prior to the AG update i ran yesterday

ameshkov commented 7 years ago

The URL leads to 404 not found: http://p4085325.iavs9x.u.avast.com/iavs9x

Bluscream commented 7 years ago

Hmm, maybe it's generated per user :o

I'll write a issue for avast! too.

ameshkov commented 7 years ago

Any change if you exit AG?

Bluscream commented 7 years ago

With service or only the UI?

Bluscream commented 7 years ago

This avast support line redirects me to some indian company. I'm kinda scared.

ameshkov commented 7 years ago

Haha:) I still think it's their issue tho

Bluscream commented 7 years ago

It seems to have been fixed in one of the latest AG updates. I retried it today and it updated just fine. Thanks 👍