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AdguardTeam / AdguardForWindows

AdGuard for Windows open bug tracker
https://adguard.com/
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can not install userscript #2963

Closed liangxyz closed 5 years ago

liangxyz commented 5 years ago

Steps to reproduce

1.install userscript 2.copy the userscript link https://sleazyfork.org/zh-CN/scripts/25781-jav%E8%80%81%E5%8F%B8%E6%9C%BA 3.click the button to install the userscript 4.then the window show that Cannot make userscript's "https://sleazyfork.org/zh-CN/scripts/25781-jav%E8%80%81%E5%8F% B8%E6%9C%BA" meta json because of an error （error code is USCR_ EMETA）

Expected behavior

install success

Actual behavior

install failed

Screenshot: ![image](https://user-images.githubusercontent.com/8108927/65040918-1e618d00-d988-11e9-9604-af95721259be.png)

Customer ID

Your environment

TheHasagi commented 5 years ago

@liangxyz

Script installed successfully on my machine. What version of AdGuard do you have?

liangxyz commented 5 years ago

AdGuard for Windows 7.2.2921.0

TheHasagi commented 5 years ago

@liangxyz

I just want to be sure that the script is being installed properly. Also, I would be grateful if you record a debug log (here is the tutorial) with the steps described below.

Open the link, click on install script button - that will trigger AdGuard to ask you about installation - click on install and see what will happen. After it's done - send the logs to devteam@adguard.com with the subject name "issue2963" so I'll be able to find it rapidly and check what's wrong.

TheHasagi commented 5 years ago

@liangxyz

And the second question - Did you enabled "Automatically detect userscripts" option in AdGuard - Settings - Extensions?

liangxyz commented 5 years ago

i try again with disable Automatically detect userscripts. it doesn't work. by the way,I found that ad guard didn't work on my pc anyway ,I test firefox and chrome and edge

liangxyz commented 5 years ago

i use an other link https://github.com/hobbyfang/javOldDriver/raw/master/JavOldDriver.user.js to install ,and it success .but the script doesn't work in the website http://www.javlibrary.com/cn/?v=javli6lgym (notice :this website is a Japanese adult website )

TheHasagi commented 5 years ago

@liangxyz

Send the logs then, I posted the instructions above.

markusg2 commented 5 years ago

hello, tested and have same problem, also my adguard service chrashes today from time to time. additional logs needed?

TheHasagi commented 5 years ago

@markusg2

Yes, it would be helpful. Don't forget to name the subject as issue2963.

liangxyz commented 5 years ago

hello,I found that ad guard work great in edge but it doesn't work in chrome and firefox ,can you tell me why? here is my test result : edge: ad block : yes ; userscript work : yes ie11 : ad block : yes ; userscript work : no Iceweasel (a build of the Firefox Web Browser that use sse2 & pgo form the Mozilla Firefox project) : ad block : no ; userscript work : no centbrowser (The Most Feature Rich Chromium) : ad block : no ; userscript work : no you can find Iceweasel here : https://sourceforge.net/projects/libportable/files/latest/download and centbrowser here : https://www.centbrowser.com/ my environment Operating system and version: Windows 10, v.1903, build 18362.356 antivirus : Kaspersky Internet security 2020

liangxyz commented 5 years ago

I think I found the problem : ad guard is conflict with my proxy (ShadowsocksR ,the most popular proxy software in China ). So is there someway to use ad guard with my proxy?

liangxyz commented 5 years ago

update : I found that the userscript doesn't work fine , the userscript can be loaded but the function is broken !! here is the pic : 1 centbrowser+tampermonkey the userscript work fine image 2 centbrowser+adguard the userscript doesn't work fine image

TheHasagi commented 5 years ago

@liangxyz

Still can't see the logs I asked you for.

To troubleshoot this issue, we need to get the app logs.

Here's what we need you to do:

  1. Open AdGguard -> Settings (General) -> Logging level -> Debug
  2. Reproduce the issue (and remember the exact time when it happened).
  3. AdGguard -> Settings (General)-> Export Log
  4. Send the archive to devteam@adguard.com and mention this issue number in the subject
markusg2 commented 5 years ago

hi, now im at home again and will send the logs

adbuker commented 5 years ago

@markusg2 , please use https://sleazyfork.org/scripts/25781-jav%E8%80%81%E5%8F%B8%E6%9C%BA/code/JAV%E8%80%81%E5%8F%B8%E6%9C%BA.user.js link instead of https://sleazyfork.org/zh-CN/scripts/25781-jav%E8%80%81%E5%8F%B8%E6%9C%BA, because the second one is not a link to the script, but the link to the userscript's homepage. The point is in the extension user.js

adbuker commented 5 years ago

@markusg2 , Did this suggestion solve the problem?

TheHasagi commented 5 years ago

Closed. Will be reopened if needed.