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AdguardTeam / AdguardForWindows

AdGuard for Windows open bug tracker
https://adguard.com/
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AdGuard breaks Grammarly extension #3084

Closed dnovitskyi closed 4 years ago

dnovitskyi commented 4 years ago

Steps to reproduce

  1. Install AdGuard + Grammarly extension for Chrome (also reproduced with Opera, Edge, Brave, Firefox & Vivaldi)
  2. Grammarly will fail to load while protection is enabled

Expected behavior

AdGuard shouldn't interfere with the extension

Actual behavior

Extension is unusable while AdGuard is on.

Screenshot: ![image](https://user-images.githubusercontent.com/33634917/69370063-db80a600-0ca5-11ea-99e3-e0f7baf4ed70.png)

Customer ID & Debug Logs

2025383

Your environment

ameshkov commented 4 years ago

@Alex-302 please take a look, it looks as if one of the filter lists blocking these requests

@akmLaVx what filter lists does the user have enabled?

Alex-302 commented 4 years ago

It works on my end. image Need more details - which filter or module breaks it.

dvdbndvd commented 4 years ago

It does not work on my computer but if I switch off AdGuard.

Alex-302 commented 4 years ago

Please check with disabled filters.

ameshkov commented 4 years ago

@dvdbndvd we need to figure out which filter list does this. Please open AdGuard, go to Settings -> Ad Blocker -> check what filter lists are enabled there

dvdbndvd commented 4 years ago

Hello, I disabled all the filters. Restarted the browser. It did not help. Then I activated the filters and disabled AdGuard. Grammarly is working now even without restarting the browser.

David Solomon BenJoseph, MD

Specialist in Lab. Pathology e-mail: david.benjoseph@gmail.com http://david%2Ebenjoseph@gmail.com/ mobile: +1 (609) 553 0646 (US) Kew Gardens, NY, USA

On Fri, Nov 22, 2019 at 3:03 AM Alex notifications@github.com wrote:

Please check with disabled filters.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForWindows/issues/3084?email_source=notifications&email_token=AN25ZUZEJFTZQXKFYVMHIWLQU6G57A5CNFSM4JQHCZ62YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEE433VI#issuecomment-557432277, or unsubscribe https://github.com/notifications/unsubscribe-auth/AN25ZUY7QXDAMYPXOKKNZVTQU6G57ANCNFSM4JQHCZ6Q .

Alex-302 commented 4 years ago

Ok. Please try to disable these modules in settings one by one with checking: image image image

@slavaleleka @AdamWr please check in your systems.

dvdbndvd commented 4 years ago

Every one of these works in separate. Which compromise the least the adblocking and security? I tried keeping the AdBlocker disabling the language-specific filters but it did not work. Finally, restored the Extensions to default. That unchecked only Web of Trust. This seems to be working fine now. I shall report if an issue will appear.

David Solomon BenJoseph, MD

Specialist in Lab. Pathology e-mail: david.benjoseph@gmail.com http://david%2Ebenjoseph@gmail.com/ mobile: +1 (609) 553 0646 (US) Kew Gardens, NY, USA

On Fri, Nov 22, 2019 at 3:08 PM Alex notifications@github.com wrote:

Ok. Please try to disable these modules in settings one by one with checking: [image: image] https://user-images.githubusercontent.com/8361299/69456817-47c9db00-0d74-11ea-9187-dff7848d6985.png [image: image] https://user-images.githubusercontent.com/8361299/69456845-5fa15f00-0d74-11ea-816a-c7eb6f151e23.png [image: image] https://user-images.githubusercontent.com/8361299/69456865-6d56e480-0d74-11ea-88b3-de0daecdb8f8.png

@slavaleleka https://github.com/slavaleleka @AdamWr https://github.com/AdamWr please check in your systems.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForWindows/issues/3084?email_source=notifications&email_token=AN25ZU5ZRQUHC3TCO4R7LYTQVA32XA5CNFSM4JQHCZ62YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEE6XL5Q#issuecomment-557676022, or unsubscribe https://github.com/notifications/unsubscribe-auth/AN25ZUZSEVGWTW25AR4JINTQVA32XANCNFSM4JQHCZ6Q .

dvdbndvd commented 4 years ago

Actually it did not work after I sent the email and closed it.

David Solomon BenJoseph, MD

Specialist in Lab. Pathology e-mail: david.benjoseph@gmail.com http://david%2Ebenjoseph@gmail.com/ mobile: +1 (609) 553 0646 (US) Kew Gardens, NY, USA

On Fri, Nov 22, 2019 at 3:08 PM Alex notifications@github.com wrote:

Ok. Please try to disable these modules in settings one by one with checking: [image: image] https://user-images.githubusercontent.com/8361299/69456817-47c9db00-0d74-11ea-9187-dff7848d6985.png [image: image] https://user-images.githubusercontent.com/8361299/69456845-5fa15f00-0d74-11ea-816a-c7eb6f151e23.png [image: image] https://user-images.githubusercontent.com/8361299/69456865-6d56e480-0d74-11ea-88b3-de0daecdb8f8.png

@slavaleleka https://github.com/slavaleleka @AdamWr https://github.com/AdamWr please check in your systems.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForWindows/issues/3084?email_source=notifications&email_token=AN25ZU5ZRQUHC3TCO4R7LYTQVA32XA5CNFSM4JQHCZ62YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEE6XL5Q#issuecomment-557676022, or unsubscribe https://github.com/notifications/unsubscribe-auth/AN25ZUZSEVGWTW25AR4JINTQVA32XANCNFSM4JQHCZ6Q .

ameshkov commented 4 years ago

@dvdbndvd could you please export your AdGuard settings and send them to devteam@adguard.com? Please mention this issue in the email

dvdbndvd commented 4 years ago

Hello Development Team, Recently, in the last 3-4 weeks, Grammarly stopped working on all my browsers (Brave, Chrome, Edge, Firefox, Opera, and Vivaldi). I contacted Grammarly. They did not solve the problem. Then I tried switching off AdGuard. Switching off AdGuard and restarting the browser solved the issue with Grammarly. I am looking for a solution to use AdGuard and Grammarly extension simultaneously. I am sending the file with the exported AdGuard settings as I was advised. I am looking forward to your suggestions on the issue. Best regards, David BenJoseph

David Solomon BenJoseph, MD

Specialist in Lab. Pathology e-mail: david.benjoseph@gmail.com http://david%2Ebenjoseph@gmail.com/ mobile: +1 (609) 553 0646 (US) Kew Gardens, NY, USA

On Mon, Nov 25, 2019 at 6:53 AM Andrey Meshkov notifications@github.com wrote:

@dvdbndvd https://github.com/dvdbndvd could you please export your AdGuard settings and send them to devteam@adguard.com? Please mention this issue in the email

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForWindows/issues/3084?email_source=notifications&email_token=AN25ZUYYCCOLV743JZTXWNDQVO4EHA5CNFSM4JQHCZ62YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEFCELAA#issuecomment-558122368, or unsubscribe https://github.com/notifications/unsubscribe-auth/AN25ZU4NX2RPUQO4IE6W4MDQVO4EHANCNFSM4JQHCZ6Q .

ameshkov commented 4 years ago

Hi David, we've received the settings backup file, thank you!

We'll try reproducing it with your settings now

ameshkov commented 4 years ago

Just a couple more questions:

  1. Does https://app.grammarly.com/ work?
  2. Is the Grammarly extension broken on all websites or just on some of them?
dvdbndvd commented 4 years ago

Hello Andrey,

  1. The link generally works.
  2. The extension does not work on all the pages.

David Solomon BenJoseph, MD

Specialist in Lab. Pathology e-mail: david.benjoseph@gmail.com http://david%2Ebenjoseph@gmail.com/ mobile: +1 (609) 553 0646 (US) Kew Gardens, NY, USA

On Mon, Nov 25, 2019 at 4:04 PM Andrey Meshkov notifications@github.com wrote:

Just a couple more questions:

  1. Does https://app.grammarly.com/ work?
  2. Is the Grammarly extension broken on all websites or just on some of them?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForWindows/issues/3084?email_source=notifications&email_token=AN25ZU3XZEZ5FAIIBHQB7S3QVQ4VLA5CNFSM4JQHCZ62YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEFDZI4Y#issuecomment-558339187, or unsubscribe https://github.com/notifications/unsubscribe-auth/AN25ZU44TFFLWNRHT2W243DQVQ4VLANCNFSM4JQHCZ6Q .

ameshkov commented 4 years ago

@dvdbndvd hmm, the problem is that we cannot repro this even with your settings.

I'll ask our support service to contact you directly. It'd be ideal if they could have a remote access session and take a look at this with their own eyes.

dvdbndvd commented 4 years ago

Hello Andrey, I received an email with a request to install AnyDesk. We have to arrange the time. Best regards, David BenJoseph

David Solomon BenJoseph, MD

Specialist in Lab. Pathology e-mail: david.benjoseph@gmail.com http://david%2Ebenjoseph@gmail.com/ mobile: +1 (609) 553 0646 (US) Kew Gardens, NY, USA

On Tue, Nov 26, 2019 at 7:26 AM Andrey Meshkov notifications@github.com wrote:

@dvdbndvd https://github.com/dvdbndvd hmm, the problem is that we cannot repro this even with your settings.

I'll ask our support service to contact you directly. It'd be ideal if they could have a remote access session and take a look at this with their own eyes.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForWindows/issues/3084?email_source=notifications&email_token=AN25ZU2ORGCF473EAWTU7YDQVUIYPA5CNFSM4JQHCZ62YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEFF2RXA#issuecomment-558606556, or unsubscribe https://github.com/notifications/unsubscribe-auth/AN25ZU57HRU53PYKPXARMVTQVUIYPANCNFSM4JQHCZ6Q .

Chinaski1 commented 4 years ago

@dvdbndvd Hello there! I answered you with the email. Waiting for your confirmation to connect.

dvdbndvd commented 4 years ago

The first availability is Friday, November 28, at 12 or 13 o'clock EST. That was my reply.

David Solomon BenJoseph, MD

Specialist in Lab. Pathology e-mail: david.benjoseph@gmail.com http://david%2Ebenjoseph@gmail.com/ mobile: +1 (609) 553 0646 (US) Kew Gardens, NY, USA

On Wed, Nov 27, 2019 at 4:14 AM Konstantin notifications@github.com wrote:

@dvdbndvd https://github.com/dvdbndvd Hello there! I answered you with the email. Waiting for your confirmation to connect.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForWindows/issues/3084?email_source=notifications&email_token=AN25ZU7QFFM23Z6C7B6RV43QVY3AXA5CNFSM4JQHCZ62YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEFI2OKI#issuecomment-558999337, or unsubscribe https://github.com/notifications/unsubscribe-auth/AN25ZU3N6OH5B7HBMFU466TQVY3AXANCNFSM4JQHCZ6Q .

Chinaski1 commented 4 years ago

After the update to version 2990 the problem was fixed in all browsers except Firefox, we installed the certificate manually, and just in case we did a custom rule that disables stealth-mode to the Grammarly extension.

dvdbndvd commented 4 years ago

Thank you for your help.

David Solomon BenJoseph, MD

Specialist in Lab. Pathology e-mail: david.benjoseph@gmail.com http://david%2Ebenjoseph@gmail.com/ mobile: +1 (609) 553 0646 (US) Kew Gardens, NY, USA

On Fri, Nov 29, 2019 at 11:54 AM Konstantin notifications@github.com wrote:

After the update to version 2990 the problem was fixed in all browsers except Firefox, we installed the certificate manually, and just in case we did a custom rule that disables stealth-mode to the Grammarly extension.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForWindows/issues/3084?email_source=notifications&email_token=AN25ZU7KCPUKLRWIWQBCHFTQWFCLFA5CNFSM4JQHCZ62YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEFPIUHA#issuecomment-559843868, or unsubscribe https://github.com/notifications/unsubscribe-auth/AN25ZU4342RZZRLOC2OFR2LQWFCLFANCNFSM4JQHCZ6Q .