Closed honeyuee closed 1 year ago
@honeyuee Hello!
Did it start happening in version 7.12? Could you switch to debug logging level and send your logs to devteam@adguard.com when it happens again? Also, when crash report window appears please click on Send and attach the mail you entered to your message.
@honeyuee any news?
I'm closing this issue due to no response. If you still experience the problem, please try our new beta version in which there have been many improvements, including driver updates, СoreLibs, and DnsLibs. Please let us know how it went.
I have sent the debug log to devteam@adguard.com by email. I also uploaded the corresponding crash information when the client crashed, and noted my email address.
我已通过电子邮件将调试日志发送给 devteam@adguard.com。我还上传了客户端崩溃时相应的崩溃信息,并记下了我的电子邮件地址。
@Aydinv13
我已通过电子邮件将调试日志发送给 devteam@adguard.com。我还上传了客户端崩溃时相应的崩溃信息,并记下了我的电子邮件地址。
@Aydinv13
@honeyuee please update your app to the latest version ( https://github.com/AdguardTeam/AdguardForWindows/releases/download/v7.12.0/AdGuard-7.12.exe ) to see if that helps. Also, please disable non-relevant filters and keep only those you very need
我已通过电子邮件将调试日志发送给 devteam@adguard.com。我还上传了客户端崩溃时相应的崩溃信息,并记下了我的电子邮件地址。
@Aydinv13
@honeyuee please update your app to the latest version ( https://github.com/AdguardTeam/AdguardForWindows/releases/download/v7.12.0/AdGuard-7.12.exe ) to see if that helps. Also, please disable non-relevant filters and keep only those you very need
I updated the latest development version, but the crash was not resolved.
@honeyuee please grab the debug logs from the latest build and send them to us if it's still reproduced.
@honeyuee please let us know if the latest build helped. If not, the issue will be opened again.
AdGuard version
7.12
Browser version
Microsoft Edge 110.0.1587.57
OS version
Windows 10 Professional workstation edition,build 19045.2673
What filters do you have enabled?
AdGuard Base filter, AdGuard Mobile Ads filter, AdGuard Tracking Protection filter, AdGuard URL Tracking filter, AdGuard Annoyances filter, AdGuard DNS filter, EasyList China, EasyPrivacy, ChinaList+EasyList, CJX's Annoyances List, xinggsf, I don't care about cookies, Others
What Stealth Mode options do you have enabled?
Hide your search queries, Send Do-Not-Track signals, Strip URLs of tracking parameters, Self-destruction of third-party cookies, Disable cache for third-party requests, Block the third-party Authorization header, Disable WebRTC, Block Push API, Block Location API, Block Flash, Disable Windows Telemetry, Turn off Advertising ID, Disable Microsoft Defender automatic samples submission, Disable WAP Push Message Routing Service, Hide your Referrer from third-parties, Hide your User Agent, Hide your IP address, Remove X-client-Data header from HTTP request, Protect from DPI
Support ticket ID
No response
Issue Details
My Adguard is the latest version 7.12.
If you enter the computer desktop on the next day when the computer is on the lock screen, Adguard crashes during the last run and the Adguard crash report screen pops up.
Of course, the computer background also runs other software, Tinder security, wechat, IDM, PowerToys, Snipaste and so on. This is not the first time this has happened. I wonder if there is an incompatibility problem.
Expected Behavior
Adguard can be maintained for a long time without crashing, ensuring the stability and compatibility of application running.
Screenshots
Additional Information
No response