Surfshark Vpn Split tunneling breaks with adguard on and kill swtich on too from surfshark on

[That1BlueMew]

AdGuard version

7.16.0

Browser version

n/a

OS version

Edition Windows 11 Pro Version Edition Windows 11 Pro Version 23H2 Installed on ‎1/‎4/‎2024 OS build 22631.3007 Experience Windows Feature Experience Pack 1000.22681.1000.023H2 Installed on ‎1/‎4/‎2024 OS build 22631.3007 Experience Windows Feature Experience Pack 1000.22681.1000.0

What filters do you have enabled?

AdGuard Base filter

What Stealth Mode options do you have enabled?

No response

Support ticket ID

No response

Issue Details

Steps to reproduce:

1. install adguard
2. enable sufrshark killswitch
3. enable split tunneling on app example waterfox
4. connect to vpn

Actual Behavior

breaking apps under split tunneling with kill switch on from surfshark and aguard on causing zero internet connection bypassed apps it works if kill switch is on

Expected Behavior

Internet working under split tunneled apps with kill switch on from surfshark

Screenshots

Additional Information

surfshark windows version 5.5.0

[KolbasovAnton]

@That1BlueMew Greetings! Try any of this:

• Enable split tunneling for AdGuard too.
• Restart AG settings to default (Settings -> General settings -> Reset settings to default).
• Switch off "Filter localhost" (Settings -> General settings -> Advanced settings).
• Try to install our latest beta or nightly version.

Please, let me know, if problem still relevant.

[That1BlueMew]

i have tired almost all of that expect the beta or nightly builds none of it works

[KolbasovAnton]

@That1BlueMew Try to update our app, maybe it will fix the problem. Frankly, at this point, I suppose its Surfshark's issue. If update will not help, please, record debug logs with this bug, here's an instruction:

1. Collect the debug log as it's explained here.
2. Remember the exact time when the issue was reproduced. We will need it to find the corresponding records in the log file.
3. Send the archive to devteam@adguard.com and mention this issue number in the subject.

[That1BlueMew]

oh the issue is i switched away from windows so i kinda can't test it now just hope it just fixed thanks for other surfshark users

[KolbasovAnton]

@That1BlueMew You can record logs at any time when it will be convenient for you. There is no rush.

[KolbasovAnton]

@That1BlueMew Greetings! The issue with SurfShark still exists? You can also try our latest beta version.