search

AdguardTeam / AdguardForWindows

AdGuard for Windows open bug tracker
https://adguard.com/
640 stars 72 forks source link

Connection error when visiting smartstore.naver.com in Firefox #5069

Closed kucslgc closed 2 months ago

kucslgc commented 2 months ago

AdGuard version

7.16.0(4542)

Browser version

Firefox 124.0.2(64-bit)

OS version

Windows 10 Pro for Workstations 22H2

What filters do you have enabled?

No response

What Stealth Mode options do you have enabled?

No response

Support ticket ID

No response

Issue Details

Steps to reproduce: 1. 2. 3. notyet

Actual Behavior

No response

Expected Behavior

No response

Screenshots

No response

Additional Information

No response

AlexandrPkhm commented 2 months ago

Hi @kucslgc

As we can see, you are using AdGuard for Windows 7.16, which doesn't have the latest improvements. Could you please install the latest AdGuard for Windows beta, which is 7.17 RC and check if the problem still exists on this version?

If the issue persists on 7.17 RC, please send us the application logs. Here's what we need you to do:

  1. Collect the debug log as it's explained here.
  2. Remember the exact time when the issue was reproduced. We will need it to find the corresponding records in the log file.
  3. Send the archive to devteam@adguard.com and mention this issue number in the subject.
AlexandrPkhm commented 2 months ago

@kucslgc

Could you please let us know if there are any news on the issue?