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AdguardTeam / AdguardForWindows

AdGuard for Windows open bug tracker
https://adguard.com/
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Certain sites show ERR_CONNECTION_RESET with Adguard enabled #5125

Open ceu160193 opened 3 weeks ago

ceu160193 commented 3 weeks ago

Please answer the following questions for yourself before submitting an issue

AdGuard version

7.17.1

Browser version

Edge

OS version

Windows 11, 23H2

Traffic filtering

Ad Blocking

AdGuard Base filter

Privacy

AdGuard URL Tracking filter

Social

AdGuard Social Media filter

Annoyances

AdGuard Annoyances filter

Security

No response

Other

No response

Language-specific

No response

Which DNS server do you use?

DNS protection disabled

DNS protocol

None

Custom DNS

No response

What Stealth Mode options do you have enabled?

Block trackers, Remove tracking parameters, Hide your search queries, Send Do-Not-Track header, Self-destruction of third-party cookies, Block Location API, Disable Windows Telemetry, Turn off Advertising ID, Remove X-client-Data header from HTTP request, Protect from DPI

Support ticket ID

No response

Issue Details

Steps to reproduce:

  1. Activate Adguard.
  2. Try to open site https://pzwiki.net/wiki/Project_Zomboid_Wiki in Edge.

Expected Behavior

I expected site to open correctly.

Actual Behavior

Site shows ERR_CONNECTION_RESET and doesn't open.

Screenshots

Screenshot 1 ![image](https://github.com/AdguardTeam/AdguardForWindows/assets/171764503/9507c007-4261-42d3-8b1d-92aa4bceaf38)

Additional Information

Site opens normally, if Adguard is disabled or added as exception to HTTPS filtering. Changing settings seems to have no effect.

Aydinv13 commented 3 weeks ago

@ceu160193 Hi there.

Unfortunately, I wasn't able to reproduce the problem, so could you please share the logs:

  1. Collect the debug log as it's explained here.
  2. Remember the exact time when the issue was reproduced. We will need it to find the corresponding records in the log file.
  3. Send the archive to devteam@adguard.com and mention this issue number in the subject.
Aydinv13 commented 3 weeks ago

Also, what if you update to Nightly version via Settings -> Update channel -> Nightly and check if the issue persists?

ceu160193 commented 3 weeks ago

Also, what if you update to Nightly version via Settings -> Update channel -> Nightly and check if the issue persists?

Unfortunately, it didn't help. Strange part is that sometimes it connects normally, but attempting to refresh page immediately causes error.

ceu160193 commented 3 weeks ago

Data sent.

Aydinv13 commented 2 weeks ago

Has been passed on to the devs, we'll keep you updated as anything new turns up.