maxikuzmin
commented
1 week ago @emeritaacuity0u could you clarify more detailed steps to reproduce the problem? How long is the internet down when this problem occurs?
Also we need to get the app logs.
Here's what we need you to do:
- Open Settings --> General --> Turn Advanced mode on --> Advanced settings --> Turn Debug logs switch on;
- Reproduce the issue and remember the exact time when it happened;
- Disable "DNS Privacy";
- Open the settings --> Support --> Export logs;
- System popup will be opened --> Choose "Mail" app
- Enter apple@adguard.com as a recipient;
- Mention this issue number in the subject and add the time the issue was reproduced at.
emeritaacuity0u
Please answer the following questions for yourself before submitting an issue
AdGuard version
4.5.5
Environment
Ad Blocking
AdGuard Base filter, AdGuard Mobile Ads filter
Privacy
AdGuard Tracking Protection filter
Social
AdGuard Social Media filter
Annoyances
AdGuard Cookie Notices filter, AdGuard Popups filter, AdGuard Mobile App Banners filter, AdGuard Other Annoyances filter, AdGuard Widgets filter
Security
NoCoin Filter List
Other
No response
Language-specific
No response
Advanced protection for Safari
Which DNS server do you use?
AdGuard DNS
DNS protocol
DNS-over-HTTPS
Custom DNS
AdGuard Personal DNS
DNS filtering
Custom DNS filter
AdGuard DNS filter and AdGuard popup filter
DNS implementation
AdGuard
Tunnel mode
Split-Tunnel
Low-level settings
Bootstrap server: default Fallback server: default Blocking mode, etc: default
Issue Details
Steps to reproduce:
Expected Behavior
Safari works
Actual Behavior
Safari intermittently stops navigating to pages until DNS protection is changed to either native implementation, or a mobile config, or turned off/on.
Screenshots
Screenshot 1
Additional Information
No response