ad is shown when you open YouTube and play the first vid

[Rintaro-Sakamoto]

Please answer the following questions for yourself before submitting an issue

• [X] Filters were updated before reproducing an issue
• [X] I checked the knowledge base and found no answer
• [X] I checked to make sure that this issue has not already been filed

AdGuard version

4.5.6

Environment

• OS:17.6.1
• Device: iPhone12mini

Ad Blocking

AdGuard Base filter, AdGuard Mobile Ads filter

Privacy

AdGuard Tracking Protection filter

Social

No response

Annoyances

No response

Security

No response

Other

No response

Language-specific

AdGuard Japanese filter

Advanced protection for Safari

• [ ] yes, I do

Which DNS server do you use?

DNS protection disabled

DNS protocol

DNS protection disabled

Custom DNS

No response

DNS filtering

• [ ] yes, I do

Custom DNS filter

No response

DNS implementation

DNS protection disabled

Tunnel mode

DNS protection disabled

Low-level settings

Bootstrap server: Fallback server: Blocking mode, etc:

Issue Details

Steps to reproduce:

1. Open YouTube from Safari
2. Play any video on YouTube
3. Then ad is going to be shown as though adguard is working

Expected Behavior

No response

Actual Behavior

ad was shown

Screenshots

Screenshot 1

Additional Information

No response

[ESurina]

In order to troubleshoot this issue, we need to get your application logs.

Here's what we need you to do:

1. Open Settings -> General -> Turn Advanced mode on -> Advanced settings -> Turn Debug logs switch on.
2. Reproduce the problem, then remember the exact time it happened.
3. Open Settings -> Support -> Export logs.
4. System popup will be opened -> Choose Mail app.
5. Enter qa@adguard.com as a recipient and:
   • include [iOS] keyword and ISSUE_NUMBER in the subject of your email
   • specify the exact time when the issue occurred

[ESurina]

We found out that the problem is that you have advanced protection turned off. In order for advertising to be blocked on YouTube, it must be turned on.