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AdhocAdam / smletsexchangeconnector

SMLets PowerShell based Exchange Connector for controlling Microsoft System Center Service Manager 2016+
https://adhocadam.github.io/smletsexchangeconnector/
GNU General Public License v3.0
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Reporting Against Azure A.I. Scores #120

Closed AdhocAdam closed 5 years ago

AdhocAdam commented 5 years ago

What's your idea? Go! Introduce means to set custom Class Extensions on Incidents and Service Requests (similar to how Support Groups are supported on CR/MA), so that whether using Azure Cognitive Services or Azure Machine Learning - the returned percent score can be written into the Work Item.

Additional context This would provide SCSM Administrators the ability to better hone their connector's thresholds as it introduces a mechanism to report on through SQL as well as perform cost/benefit analysis if using paid Azure tiers. Finally, would enable org specific automation as these values are now locally stored (e.g. isVIP & Score, etc. etc.)

AdhocAdam commented 5 years ago

To be available on March 2019 release via #113