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AdhocAdam / smletsexchangeconnector

SMLets PowerShell based Exchange Connector for controlling Microsoft System Center Service Manager 2016+
https://adhocadam.github.io/smletsexchangeconnector/
GNU General Public License v3.0
29 stars 19 forks source link

Missing Comments on SRs #76

Closed AdhocAdam closed 6 years ago

AdhocAdam commented 6 years ago

From NazOsman in the Cireson Community,

If the request is a Service Request and the end user responds back to an email sent to them, the reply never gets logged as an "End User Comment". We have been missing all replies back from users when they are Service Requests.

Incident Requests seems to function just fine.

AdhocAdam commented 6 years ago

Issue on line 1128 when invoking the Add-ActionLogEntry function attempts to pass a $null value to a bool parameter. This is a direct result of #62 introduced on #50

AdhocAdam commented 6 years ago

Affected User comment was also submitted as an "AnalystComment" instead of "EndUserComment".

AdhocAdam commented 6 years ago

Addressed in #77