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Adobe-Consulting-Services / acs-aem-commons

http://adobe-consulting-services.github.io/acs-aem-commons/
Apache License 2.0
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RTE (used in multifield) is not showing the previously stored content when edit the component. #1977

Closed vgajendr closed 5 years ago

vgajendr commented 5 years ago

Required Information

Content in RTE used in multifield component is not showing the stored values. If re author it will vanish off all the other description.

we tried installing new ACS commons versions 3.17.4, 3.19 and 4.0.0. still issue persists.

Can you please help on this.

davidjgonzalez commented 5 years ago

@vgajendr The obligatory question here is, why are you using the ACS Commons multi-field, instead of the AEM Granite Multi-field. Our multifield has been deprecated for quite some time now (and may go away).

vgajendr commented 5 years ago

we are using granite/ui/components/coral/foundation/form/multifield

davidjgonzalez commented 5 years ago

@vgajendr ooh! so you aren't using ACS COmmons at all for this, but simply the presence of it being installed is enough to break the OOTB functionality? Uninstalling ACS Commons (and doing nothing else) allows this to work? If it was pre-4.0.0 this wouldn't have surprised me since we were auto-loading a bunch of clientlibs :( .. however with 4.0.0 ACS Commons clientlibs have to be explicitly loaded.

vgajendr commented 5 years ago

So currently we are using 3.17 ACS commons.

I tried to install latest version of ACS commons still it didnt fix so reverted back to 3.17.

davidjgonzalez commented 5 years ago

And to be clear, uninstalling ACS Commons and clearing your browser cache resolves the issue?

vgajendr commented 5 years ago

No even after clearing cache. issue still persists.

davidjgonzalez commented 5 years ago

Wait - so if you UNINSTALL ACS Commons and clear your cache, the issue persists? If so, why do you think this is an issue with ACS Commons, and not with AEM?

vgajendr commented 5 years ago

Issue started after installing AEM Cumulative Fix Pack 6.3.3.3.

vgajendr commented 5 years ago

Can someone help on this

davidjgonzalez commented 5 years ago

@vgajendr this doesnt sound like an ACS Commons issue at all, but rather something to do with AEM proper. Youll have better luck reaching out to Adobe Support or ask on Adobe AEM Forums: https://forums.adobe.com/community/experience-cloud/marketing-cloud/experience-manager... this Github project is for ACS Commons issues only.

anilkumar19934 commented 4 years ago

Can any one suggest ... because I m also facing same issue.