Creative Cloud Libraries - integration fails with 401 error

[claudiaGe]

Hello, we are encountering problems with our connections to Creative Cloud Libraries. Since recently all our connections are being disconnected.

The creation of the connection itself is successful. However, the connection is not active.

We check if the connection is active via this url: https://cc-libraries.adobe.io/api/v1/libraries/ In the logs we find that an 401 (Unauthorized) causes this error.

We recreated the request in postman to get further details of the error. The error-message we received is the following:

{
    "reason": "There was an error processing your request. Request id: C0SrDhM2OqQD60LNtOOXPnYH5hFcsUJe.",
    "message": "System error"
}

There were no changes in our code that would affect the Creative Cloud Libraries-integration. We checked if all Keys, Secrets and Variables are set correctly.

This is the request we sent via postman:

"request": {
    "method": "GET",
    "header": [
        {
            "key": "Authorization",
            "value": "Bearer *****",
            "type": "text"
        },
        {
            "key": "x-api-key",
            "value": "*****",
            "type": "text"
        }
    ],
    "url": {
        "raw": "https://cc-libraries.adobe.io/api/v1/libraries?limit=1",
        "protocol": "https",
        "host": [
            "cc-libraries",
            "adobe",
            "io"
        ],
        "path": [
            "api",
            "v1",
            "libraries"
        ],
        "query": [
            {
                "key": "limit",
                "value": "1"
            }
        ]
    },
},

We appreciate you help with this error.

Best wishes