AdobeDocs / commerce-services

Source of the Commerce Services developer guide
https://developer.adobe.com/commerce/services/
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Missing 'Required Contexts Per Event' details and missing Context data schema details #122

Open cscrewvala opened 1 month ago

cscrewvala commented 1 month ago

Is there an existing issue for this?

Which topic?

https://developer.adobe.com/commerce/services/shared-services/storefront-events/sdk/context/

What's wrong with the content?

I have had several partners and customers confused how to implement events or debug events when they don't work. It seems we don't include documentation of the required context data object schema and contexts or distinguish how to verify events and context data that are sent to the adobeDatalayer are actually sent to Sensei. This confuses partners and merchants, leading to them giving up trying to implement Recommendations, blaming Adobe and frustrated with not being able to implement it. Support resources do not seem to suggest this either, leading to more frustration.

What changes do you propose?

Anything else that can help to cover this?

None

jeff-matthews commented 1 month ago

Thanks for the report @cscrewvala. I created an internal Jira ticket to track work on this (COMDOX-1007). I'll provide updates here as well as we make progress.