search

AdobeDocs / experience-manager-cloud-service.en

This is the repository for Adobe Experience Manager as a Cloud Service documentation. Your contributions to the documentation are welcome.
https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service
MIT License
3 stars 41 forks source link

Inconsistent information: Sticky Sessions and Encapsulated Tokens are NOT enabled by default #183

Open Tylopilus opened 5 months ago

Tylopilus commented 5 months ago

Issue in ./help/sites-cloud/authoring/personalization/user-and-group-sync-for-publish-tier.md

The documentation states here https://github.com/AdobeDocs/experience-manager-cloud-service.en/blob/main/help/sites-cloud/authoring/personalization/user-and-group-sync-for-publish-tier.md#sticky-sessions-and-encapsulated-tokens-sticky-sessions-and-encapsulated-tokens that aem cs has sticky sessions and encapsulated tokens enabled by default .

We recently had an P1 issue with our login and it turns out that sticky sessions and encapsulated tokens are NOT enabled by default. They are only implicitly enabled by enabling User Sync / Data Sync https://github.com/AdobeDocs/experience-manager-cloud-service.en/blob/main/help/sites-cloud/authoring/personalization/user-and-group-sync-for-publish-tier.md#sticky-sessions-and-encapsulated-tokens-sticky-sessions-and-encapsulated-tokens which requires a ticket at Adobe side to enable data sync individually for each environment.

Please update the documentation on this as this clearly has false information in it

aheim0 commented 5 months ago

Thanks for highlighting this - we will investigate.

aheim0 commented 5 months ago

@adobe export issue to Jira project CQDOC

github-jira-sync-bot commented 5 months ago

:white_check_mark: Jira issue CQDOC-21508 is successfully created for this GitHub issue.