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AdobeDocs / experience-manager-desktop-app.en

This is the repository for Adobe Experience Manager desktop app documentation. Your contributions to the documentation are welcome.
https://experienceleague.adobe.com/en/docs/experience-manager-desktop-app/using/introduction
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Include a section that contains information about log configuration files #1

Closed sukohli closed 4 years ago

sukohli commented 4 years ago

Issue in ./help/troubleshoot.md

Due to a reproducible bug with Enable debug mode on Windows, the debug logging can't be enabled via command terminal. The log level can also be set through configuration files. a) "C:\Program Files\Adobe\Adobe Experience Manager Desktop\Adobe Experience Manager Desktop.exe.config" Go to the bottom of the config wherein you find the tag. In the of it, change the value to DEBUG for tag. image

b) "C:\Program Files\Adobe\Adobe Experience Manager Desktop\javascript\logging.json" Open logging.json file and change all the "level" values from "info" to "debug" & save it. image

Then, clear all the cached directories that can be found in the following location set in Preferences, just as follows: image

After performing the above steps, restart AEM Desktop App.

[Logged by AEM Support]

ashishguptaiitb commented 4 years ago

Hey! Thanks for sharing this. I believe you want me to document this method as the documented method doesn't seem to work. Did I get it right? I shall circle back with engineering as well.

sukohli commented 4 years ago

Yes, Ashish. You got it right. :) The documented method doesn't work on Windows(at least, that's what I confirmed). We just need to have a workaround in the meanwhile the actual issue gets resolved. :)

ashishguptaiitb commented 4 years ago

Thanks for confirming @sukohli . I saw your queries on Slack about the same, I guess. Good that you have already shared a handy workaround.

sukohli commented 4 years ago

@ashishguptaiitb No problem at all !! :) Thanks, again !! 👍

bohnertchris commented 4 years ago

CQDOC-15799

ashishguptaiitb commented 4 years ago

This is updated at https://docs.adobe.com/content/help/en/experience-manager-desktop-app/using/troubleshoot.html#troubleshooting-prep I'm closing this ticket. Thanks for sharing the method.