Videos on the page are interrupted all the time and bugs

[RBVieira]

Issue in ./help/cloud-service/local-development-environment/development-tools.md

I am trying to do the initial setup on Visual Studio Code following the step-by-step video on this link: https://experienceleague.adobe.com/docs/experience-manager-learn/cloud-service/local-development-environment-set-up/development-tools.html#

However, the video is interrupted all the time, staying frozen. It is not my internet connection because I am monitoring it and I have fiber to home. I can reload all the pages and access 4k YouTube videos very easily but, I lost count of the times I tried to see this video. The freezing happens at different times during my watching of the video. When it happens I try to reload the page, the page is reloaded but all three videos (VS Code, IntelliJ, and Eclipse are not). I have to reload many times and wait until the videos appear again on the page for me to see. Until now, I could not see the video entirely. Could you help me?

[davidjgonzalez]

Thanks for reporting @RBVieira ive passed this issue onto the ExL product team.

[ktayloradbe]

Hi @RBVieira I'm not able to replicate the issue you're describing. Can you please share a screenrecording of the issue, your operating system info and browser info? Thank you.

[davidjgonzalez]

@RBVieira could you let us know what geography youre in as well? In case this has something to do w/ the video streaming distribution network?

[RBVieira]

Hi,

I live in Brazil. Today I tried to watch the video again..... It loads well but suddenly it breaks.... I reload the page and see a result like I put in the picture.

I have 100M of bandwidth (fiber to home) and it is running perfectly high now while this problem happens.

Notice that is only the video inside the page that breaks

Enviado do Outlookhttp://aka.ms/weboutlook

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De: david g. @.> Enviado: terça-feira, 19 de setembro de 2023 11:33 Para: AdobeDocs/experience-manager-learn.en @.> Cc: RENATO BERTOLACCINI VIEIRA @.>; Mention @.> Assunto: Re: [AdobeDocs/experience-manager-learn.en] Videos on the page are interrupted all the time and bugs (Issue #163)

@RBVieirahttps://github.com/RBVieira could you let us know what geography youre in as well? In case this has something to do w/ the video streaming distribution network?

— Reply to this email directly, view it on GitHubhttps://github.com/AdobeDocs/experience-manager-learn.en/issues/163#issuecomment-1725767789, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ACHPLSMAAYFZDMIMNQ7WIA3X3GUM7ANCNFSM6AAAAAA46GR4P4. You are receiving this because you were mentioned.Message ID: @.***>

[RBVieira]

Hi David,

I am an Adobe Cloud client and working for www.telefonica.comhttp://www.telefonica.com (Vivo Brazil) I opened up the problem with my personal account on github my user is @.***

I tried to watch the video through the latest version of Chrome, Firefox, and Edge.

This is the only video that I have been having problems to watch

I am waiting for your help. Thanks,

Enviado do Outlookhttp://aka.ms/weboutlook

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De: Renato Bertolaccini @.> Enviado: quinta-feira, 21 de setembro de 2023 12:59 Para: AdobeDocs/experience-manager-learn.en @.> Assunto: RE: [AdobeDocs/experience-manager-learn.en] Videos on the page are interrupted all the time and bugs (Issue #163)

Hi,

I live in Brazil. Today I tried to watch the video again..... It loads well but suddenly it breaks.... I reload the page and see a result like I put in the picture.

I have 100M of bandwidth (fiber to home) and it is running perfectly high now while this problem happens.

Notice that is only the video inside the page that breaks

Enviado do Outlookhttp://aka.ms/weboutlook

---

De: david g. @.> Enviado: terça-feira, 19 de setembro de 2023 11:33 Para: AdobeDocs/experience-manager-learn.en @.> Cc: RENATO BERTOLACCINI VIEIRA @.>; Mention @.> Assunto: Re: [AdobeDocs/experience-manager-learn.en] Videos on the page are interrupted all the time and bugs (Issue #163)

@RBVieirahttps://github.com/RBVieira could you let us know what geography youre in as well? In case this has something to do w/ the video streaming distribution network?

— Reply to this email directly, view it on GitHubhttps://github.com/AdobeDocs/experience-manager-learn.en/issues/163#issuecomment-1725767789, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ACHPLSMAAYFZDMIMNQ7WIA3X3GUM7ANCNFSM6AAAAAA46GR4P4. You are receiving this because you were mentioned.Message ID: @.***>

[ktayloradbe]

Hi @RBVieira - We are still trying to replicate your experience. When you experience the issues, are you watching in Portuguese? Or in English? This will help us troubleshoot, thanks.

[davidjgonzalez]

Closing due to inactivity. Please re-open if you continue to experience issues.