/documentManifest API throwing an error for PSD files larger than 100 MB.

[achal648]

I am getting the below error when trying the API with PSD files larger than 100 MB, but for smaller files, it is working perfectly.

{ "input": "files/xyz.psd", "status": "failed", "created": "2020-10-06T06:59:01.852Z", "modified": "2020-10-06T06:59:11.854Z", "errors": { "code": 500, "title": "PIE has thrown an exception", "type": "InternalServiceError" } }

Is there any size limitation?

[johnleetran]

Hello @achal648, 100MB should not be a problem. Are you trying to generate layer thumbnails with the documentManifest call? If so, could you check if you have PDF or Illustrator smartObjects? We currently have a known bug that is unable to correctly generate renditions with PDF or Illustrator smartObjects.

[achal648]

Thanks, @johnleetran for the prompt response. I was not trying to generate layer thumbnails, just the layer info. I tried with a few larger files and I got a response for one of them, but still failing for the rest. So size is definitely not an issue. Is there any way that I could generate just the layer info for PSD files which have illustrator smartObjects?

[johnleetran]

hmmm...you should be able to generate just the layer info even with an illustrator smartObject. For example,

curl -H "Authorization: Bearer $token" -H "x-api-key: $api_key" https://image.adobe.io/pie/psdService/documentManifest -d '{
  "inputs": [
    {
      "href": "https://jotran-pie-in-the-sky-automation.s3.amazonaws.com/psd/astro-stars.psd",
      "storage": "external"
    }
  ]
}'

[achal648]

Still getting the same response.

curl -H "Authorization: Bearer $token" -H "x-api-key: $api_key" https://image.adobe.io/pie/psdService/documentManifest -d '{
  "inputs": [
    {
      "href": "files/sample.psd",
      "storage": "adobe"
    }
  ]
}'

"outputs": [
        {
            "input": "files/sample.psd",
            "status": "failed",
            "created": "2020-10-07T04:59:27.345Z",
            "modified": "2020-10-07T05:00:40.989Z",
            "errors": {
                "code": 500,
                "title": "PIE has thrown an exception",
                "type": "InternalServiceError"
            }
        }
    ]

[johnleetran]

@achal648 Thanks for you patients, we have deploy a fix to at least get you a manifest PSD with AI or PDFs.