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AdobeDocs / support-resources.en

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Proofs not leaving queue & Proofing Workflow #8

Open CMTWF2024 opened 2 months ago

CMTWF2024 commented 2 months ago

Issue in ./help/data-sheets/overview.md

We are noticing that after our team "makes a decision" in the proofing tool, the proofs are still showing up in the "awaiting my approval" module on the home screens.

We are also noticing that the proofing workflows are not accurate when showing the stages of the proofs. It will mark that people have commented, when they haven't. We also noticed that once someone "makes a decision" it is not updating the workflow either.

CMTWF2024 commented 2 months ago

Can you please advise the status of this ticket, and we can expect a response. We are still experiencing these issues.

bbringhu commented 2 months ago

@schuttelauren