An outage of the AdoptOpenJDK API revealed that we haven't documented who the service owners are, who their deputies are and what can/should be done in case nobody is available. If that information exists, it is not easily discoverable.
Furthermore, we likely haven't enough people to handle incidents 24/7 for critical services.
karianna
commented
2 years ago
An outage of the AdoptOpenJDK API revealed that we haven't documented who the service owners are, who their deputies are and what can/should be done in case nobody is available. If that information exists, it is not easily discoverable.
Furthermore, we likely haven't enough people to handle incidents 24/7 for critical services.