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AdyRock / com.ady.button_plus

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No longer able to install the app on homey Pro (early 2023) #86

Closed r2-4u closed 7 months ago

r2-4u commented 7 months ago

Homey pro

I tried to use the Button+ app after installing it last week. However the button+ app didn't work (brightness control doesn't work, buttons don't work, changes not working) only the update firmware options worked. I tried to uninstall the app on the homey pro, but the now it can't install anymore (not compatible with the selected homey)

To Reproduce Steps to reproduce the behaviour:

  1. Go to homey store
  2. Search for the button+ app
  3. Press install
  4. See the currently selected homey pro no longer available and get 2 warnings Screenshot_20240121-001433

I tried to do a factory reset on the honey pro, but to no avail.

Expected behaviour Be able to install the app on my homey pro early 2023 just like last week!

AdyRock commented 7 months ago

In the image there is no Homey selected in the drop list, so I guess it doesn't know where to install it. Unfortunately, I have no control over the store so you will need to contact Athom about that.

r2-4u commented 7 months ago

It seems there is a mixup between two accounts. I am logged in to account A, and when I install the app, it is logged in to account B. So, you are right, it is a problem at Homey. I thought it might have been a manifest problem due to updates or so, but it was not. Sorry to have bothered you with this!

From: Adrian Rockall @.> Sent: Sunday, January 21, 2024 12:53:44 AM To: AdyRock/com.ady.button_plus @.> Cc: Rob Knabben | R2-4U @.>; Author @.> Subject: Re: [AdyRock/com.ady.button_plus] No longer able to install the app on homey Pro (early 2023) (Issue #86)

In the image there is no Homey selected in the drop list, so I guess it doesn't know where to install it. Unfortunately, I have no control over the store so you will need to contact Athom about that.

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AdyRock commented 7 months ago

No problem. Always happy to try and help if I can.